Windows 10: Bluetooth Headphones Connecting as Headset Only

Discus and support Bluetooth Headphones Connecting as Headset Only in Windows 10 Drivers and Hardware to solve the problem; Hi, I am having an issue with two different pairs of bluetooth headphones (Plantronics and Senso - different manufacturers) only connecting to my PC... Discussion in 'Windows 10 Drivers and Hardware' started by Mattcat55, Sep 8, 2019.

  1. Mattcat55 Win User

    Bluetooth Headphones Connecting as Headset Only


    Hi,


    I am having an issue with two different pairs of bluetooth headphones (Plantronics and Senso - different manufacturers) only connecting to my PC as a bluetooth "headset", when they used to connect as both "headset" and "headphones". Normally the headphones would be an audio output device, and the headset would be the input device. I have tried reconnecting, restarting, running the troubleshooters, reinstalling drivers multiple times, but I can't get the headphones to show up as an audio device. The headphones continue to work normally and correctly on my iphone, ipad, etc.... Any ideas?


    Windows 10.0.18362


    Thanks


    Bluetooth Headphones Connecting as Headset Only 803bbc62-8927-4966-85f2-6370479aa1f7?upload=true.png

    :)
     
    Mattcat55, Sep 8, 2019
    #1
  2. tsur1 Win User

    Bluetooth headphones connect but headset portion does not


    I have the exact same problem with my Bluebuds X


    Bluetooth Headphones Connecting as Headset Only [​IMG]


    I have tried to manually add a driver through windows driver update (you can choose a driver device from the list)
    but i'm not sure which one is compatible and had no luck getting the headset portion to work... *Sad

    Bluetooth Headphones Connecting as Headset Only [​IMG]


    Please let me know if you have found a solution!

    Thanks!
     
    tsur1, Sep 8, 2019
    #2
  3. taward Win User
    Bluetooth headphones connect but headset portion does not


    All,

    I have a surface pro 4, fully updated. I also have a pair of Revo bluetooth headphones. They also feature blutetooth calling capabilities (i.e. microphone).

    I used to connect these without a problem. Recently something strange has been happening. Now when they connect on the headphones (i.e. stereo audio only) is recognized as an audio device.

    Normally Windows recognizes headsets like this as two separate devices - headphones for audio and headsets for calling. I can confirm that device manager sees them both as functioning normally. But, as shown below, the headset portion is showing as disconnected. But there is no way to connect it.


    Bluetooth Headphones Connecting as Headset Only [​IMG]


    I have uninstalled and deleted the device and re-paired it. Nothing works. Thoughts?
     
    taward, Sep 8, 2019
    #3
  4. badrobot Win User

    Bluetooth Headphones Connecting as Headset Only

    Bluetooth headphones connect but headset portion does not


    After connecting to your bluetooth, did you right-click on it and select "Set as Default Communication Device"?


    Bluetooth Headphones Connecting as Headset Only [​IMG]
     
    badrobot, Sep 8, 2019
    #4
Thema:

Bluetooth Headphones Connecting as Headset Only

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