Windows 10: Bluetooth Headphones Not Connecting [Closed]

okay so I just bought brand new bluetooth headphones (they are Mkay WH-816 headphones) and they work fine on linux but the moment I tried connecting them to windows 10 my bluetooth bugged out. Sequence of events:

1. turned on headphones into pairing mode
2. Add Bluetooth or other device
3. Add Bluetooth device
4. windows 10 searches for a device for 10 seconds, finds nothing, and goes into a cycle of on for 10 seconds/off for 2 seconds.


I have run through every troubleshooting method I could find:


1. restarting the computer

2. restarting bluetooth service

3. reinstalling bluetooth drivers

4. updating bluetooth drivers (there were no updates)

5. updating windows 10 (which messed up my dual boot)

6. reinstalling windows 10

7. repeating steps 1-4, just in case


nothing has worked. I am here as a desperate woman to beg for help. Is there anything that can fix this?


EDIT: Consider this question closed. I've concluded that the problem is with the headphones and that they aren't compatible with Windows 10. I'll be returning them tomorrow.

:)

 

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