Windows 10: Bluetooth headphones only work as "hands-free", no sound on stereo when Warzone (and...

Discus and support Bluetooth headphones only work as "hands-free", no sound on stereo when Warzone (and... in Windows 10 Ask Insider to solve the problem; I tried to connect my Sennheiser HD 4.50 to my PC via bluetooth, but I noticed the terrible sound quality, caused by the hands-free mode. But when I... Discussion in 'Windows 10 Ask Insider' started by /u/patrykK1028, Jun 28, 2020.

  1. Bluetooth headphones only work as "hands-free", no sound on stereo when Warzone (and...


    I tried to connect my Sennheiser HD 4.50 to my PC via bluetooth, but I noticed the terrible sound quality, caused by the hands-free mode. But when I change audio output to "Headphones (2 - HD 4.50 BTNC Stereo)", theres no sound. I dont know what the "2" stands for. The drivers are installed and apparently up to date. Also micrphone input only has the "hands-free" option.

    The problem only exists when Warzone is running, I guess there are more games and programs that can cause this. When I close the game, audio from other sources plays fine.

    How can I fix this problem? As I said, the drivers are correct and I did the "fix the problems" in audio settings, which found nothing.

    Edit: The problem probably occurs whenever microphone is being used. When it is, I can hear the headphones "repeating" sounds recorded by the microphone. No actual audio though.

    submitted by /u/patrykK1028
    [link] [comments]

    :)
     
    /u/patrykK1028, Jun 28, 2020
    #1

  2. Bluetooth headset will only show as hands-free device, but not stereo.

    I'm using SkullCandy Crusher headphones with a dell windows 10 PC. They were working before I went on vacation.

    Before vacation, in the sound control panel the headset would show up twice, one as stereo, and one as hands-free AG. I would have the Stereo one as my default sound device. In the Bluetooth settings it would show connected as voice and music.

    Now in the sound control panel, only the hands free AG shows up, and only voice in the Bluetooth settings.

    I guess I understand the hands-free mode is meant for phone calls, and the audio sounds awful for anything else.

    What changed?

    I've tried extensive googling, but can't find a solution to this specific problem.
     
    MEOW6666666, Jun 28, 2020
    #2
  3. Surface Headphones will not switch Bluetooth profiles from Hands-Free to Stereo

    Hello,

    I am using the Surface Headphones for both music and softphone applications such as dialpad and shoretel connect. When the headphones are initially turned on, the stereo audio (headphones profile) is playing and is great. However, if I need to jump onto
    a call, the application will switch to hands-free mode. This is fine and is to be expected, but when I am done with the call, the profile will STAY in handsfree mode. To revert back to my headphones stereo audio, I need to manually navigate to the Sounds and
    disconnect the Headset.

    I've confirmed that all of my bluetooth drivers are update to date via the device manager and have also tried to uninstall/reinstall the bluetooth drivers. Additionally, my Surface headphones are update to date as per the Cortana Devices app.

    Is this something that Windows supports? I would imagine that bluetooth devices should be able to automatically switch between the "Headphones" and "Handsfree" profile.

    Thanks,

    Ben
     
    Ben DeWitte, Jun 28, 2020
    #3
  4. Zhiar Win User

    Bluetooth headphones only work as "hands-free", no sound on stereo when Warzone (and...

    Bluetooth Headset - Windows 10 - appearing as Bluetooth hands-free

    I recently bough the following product from Amazon:
    https://www.amazon.co.uk/gp/product/B019ZEHA36/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1

    Essentially it works in terms of connecting etc and bonding via Bluetooth.

    The issue lies with windows picking this up as a Bluetooth hands-free device, see icon below.
    Hands-free ICON

    This I think is part of the problem, furthermore, under sound control there is the following options, Stereo and Hands-free.
    Playback devices

    Please for the time being ignore that the headset is disconnected.

    Under recording devices its the following: Recording devices

    Putting all of this together I have the following options:

    • use the Handsfree option but suffer with low quality sound through headset (channel 1)
    • Use the Stereo as default - which means good quality sound (channel 2) - but also means that the device no longer has any Mic associated with it.

    Furthermore, searching across the web, it was noted to disable hands free "under services, under device manager". However this just means that it defaults to the Stereo every time and the hands free (which includes a Mic) does not work.

    I have also connected a USB blutooth device (running V10) as supposed to the internal, but still not luck. I have re-installed the device multiple times with reboots and removing it from devices.

    Please can someone help here with any suggestion, I am very close to just returning this item as its not working properly...
     
    Zhiar, Jun 28, 2020
    #4
Thema:

Bluetooth headphones only work as "hands-free", no sound on stereo when Warzone (and...

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