Windows 10: Bluetooth headphones paired but not playing audio

I've been trying to get my bluetooth headphpones to work with my computer for about an hour or so, and have been unable to make any progress.


My headphones are JBL Live 500BT, and my computer is a Lenovo Legion 5.


In bluetooth settings the headphones show up as paired, but will not play any audio. They aren't paired with my phone so I know that isn't the issue. In sound settings the only speaker option is the one built into the computer, so I can't switch it over to the headphones.


I've tried troubleshooting and updating the drivers and such, but have had no such luck with anything. My headphone cord has somewhat shorted out so I'm hoping to be able to fix the bluetooth issue as the replacement cords don't seem to be as good as the original.

:)

 

bluetooth headphones

setting up win10 Bluetooth and my Bluetooth headphones work fine ,but every time I reconnect the headphones I have to delete them from Bluetooth settings and let win10 pickup the headphones again ,before they will pair ,then win10 want to reboot to add the headphones ,I reboot and they work fine ,but next time I plug the headphone in again they will not pair ,don't even get an option to pair till I delete the head phones from the list ,, any suggestions ,, thank

 

Bluetooth audio headset not recognized by Windows - won't pair/connect

Hi,

I've run into a problem recently with pairing my wireless Bose Soundsport headphones to my PC. Up until recently, the headphones paired and worked fine with my PC and iPhone simultaneously. I have 2 pairs of these exact headphones, and neither of them connect to this PC. However, they still connect to any other device.

The problem I am experiencing has persisted ever since I installed a graphics driver update via the GeForce Experience application (version 397.64, released on 05/09/2018). I updated this driver as a result of a few Memory_Management BSOD's and crashes while playing Fortnite.

Before anyone says, "Have you tried a troubleshooter / reinstall bluetooth drivers / make device discoverable / etc..." , please know that I've gone through the basic steps to solve problems like these. The only thing I haven't done is revert to a previous graphics driver - as I'd rather not do that. From a few hours of research, I haven't seen a problem similar to this.

What I Am Experiencing:
- I've paired and un-paired this device many times in the past. So I know the procedure.
- When I set the headphones to "Ready to Pair", the device name is expected to appear in the device list after clicking "Add Bluetooth or other device" in Windows Bluetooth settings.
- Instead, I only see an audio device called "Headphone" that, when clicked, will just say "Connecting..." indefinitely (see attached image).

In the past, the "Add Bluetooth or other device" would display the name of the device (Bose Soundsport), whereas now it only displays "Headphone". Why can my PC only see the headphones?

 

Bluetooth headphones pairs and connects but not connected on "audio devices"

I have Apple BeatsX bluetooth headphones that pair and connect with my phone and other devices easily.

Today I was able to pair and connect my headphones easily to my Dell XPS13, but when I tried to play audio it still plays out of the laptop speakers. When I checked Windows 10 bluetooth settings, it says my headphones are connected. When I check "audio devices"
on my sound settings it says "Disconnected" for my bluetooth headphones.

I have checked my drivers for bluetooth and audio settings, and they appear up to date. Updated all Dell and Windows 10 drivers. Still bluetooth connects, but no audio connection.

Anyone have any ideas on why it's not working?