Windows 10: Bluetooth headphones randomly disconnecting

Discus and support Bluetooth headphones randomly disconnecting in Windows 10 Drivers and Hardware to solve the problem; My bluetooth headphones are working perfectly with my phone, but in Windows they have a problem: When im watching a video or listening to music... Discussion in 'Windows 10 Drivers and Hardware' started by Antimundo, Oct 2, 2020.

  1. Antimundo Win User

    Bluetooth headphones randomly disconnecting


    My bluetooth headphones are working perfectly with my phone, but in Windows they have a problem: When im watching a video or listening to music everything works great, but in the moment i pause it, all the sounds in the system stop completely.


    For example: If im playing a videogame while im watching a video, the game sounds perfectly, but if i pause the video, is like if the headphones turned off and all the sounds stop. This never happened before with muy old wired headphones.


    In a lot of places i read that what i should do is to go inside Device Manager select the bluetooth adaptader and uncheck"Allow the computer to turn off this device to save power" but that didn't work, the problem persists. Bluetooth headphones randomly disconnecting e23b16ed-71f9-45c1-861a-cfccffb4d174?upload=true.jpg

    I also tried to update the drivers, but it says i already have the most recent ones.

    Im using Windows 10 pro version 2004 compilation 19041.508

    :)
     
    Antimundo, Oct 2, 2020
    #1
  2. caperjack Win User

    bluetooth headphones

    setting up win10 Bluetooth and my Bluetooth headphones work fine ,but every time I reconnect the headphones I have to delete them from Bluetooth settings and let win10 pickup the headphones again ,before they will pair ,then win10 want to reboot to add the headphones ,I reboot and they work fine ,but next time I plug the headphone in again they will not pair ,don't even get an option to pair till I delete the head phones from the list ,, any suggestions ,, thank
     
    caperjack, Oct 2, 2020
    #2
  3. Bluetooth headphones "disconnected" and will not reconnect

    I recently bought new sony bluetooth headphones and they were working great (besides the fact that i had to go out and buy a dongle) until today when i noticed that only the "headset" would connect and there was not an option to input "headphones" like there
    was before. So then i went to "playback deceives and noticed that it listed "headphones" as disconnected. i right clicked on it and clicked "connect" but it didn't do anything. I disconnected and reconnect my "headset" to test if it was something with my
    Bluetooth but it disconnected and reconnect fine.

    please help
     
    Matthew2847, Oct 2, 2020
    #3
  4. JoeShades Win User

    Bluetooth headphones randomly disconnecting

    Bluetooth headphones


    I bought these headphones Amazon.com: Matone® Qy8 [New Version Qy7] V4.1 Wireless Bluetooth Headphones Best In-Ear Noise Cancelling Headphones with Microphone for Running, Sports Accessories. I connected them fine to my Iphone and Ipod but having problems with Windows I got them to pair but sound still comes through regular speakers only. In sound settings it lists the bluetooth headphones but says disconnected. I click on connect but that does nothing. Do not know what else to do
     
    JoeShades, Oct 2, 2020
    #4
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Bluetooth headphones randomly disconnecting

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