Windows 10: Bluetooth Headphones Turn Off When Playing YouTube Videos

ProblemWhenever I try to play YouTube videos with my Bluetooth headphones, the audio stops, my headphones turn off although the video keeps playing. I'm mostly use MS Edge but I've tried other browsers like Firefox and Chrome. This doesn't solve the problem. I've updated the drivers, reinstalled them, unchecked "Allow the computer to turn off this device to save power" in device manager, tried troubleshooting, unpairing the headphones, and restarted my PC several times. I faced similar problems when playing songs using Groove Music. Zoom works fine although the sound someti

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Bluetooth for YouTube

Hi,



Thank you for writing to Microsoft Community Forums.



Are you able to listen to YouTube Videos on In-built speakers or external wired Speakers?

Have you tried playing Videos on Windows media player and check if the Headphone works fine?

Did you make any changes to your PC prior to this issue?

Is this issue specific to Browser or App?



I suggest you to try the following methods and check:



Please try to play the YouTube Videos without the Bluetooth Headphone.



If you using a Browser, try a different browser.



This guided walk-through provides steps to fix
Bluetooth problems in Windows 10.



Hope it helps.

Thanks,

Suman.B

Microsoft Community - Moderator

 

bluetooth headphones

setting up win10 Bluetooth and my Bluetooth headphones work fine ,but every time I reconnect the headphones I have to delete them from Bluetooth settings and let win10 pickup the headphones again ,before they will pair ,then win10 want to reboot to add the headphones ,I reboot and they work fine ,but next time I plug the headphone in again they will not pair ,don't even get an option to pair till I delete the head phones from the list ,, any suggestions ,, thank

 

bluetooth headphones

Hi,

We see that you are having issues connecting your Bluetooth headphones to your Windows 10 Home laptop. Your Bluetooth headphones might be paired with your PC but it's not connected. To resolve this, kindly follow the steps below:

• Make sure your Bluetooth headphones is turned on.
• On the far right of the Windows taskbar, press and hold (right-click)
  Volume, and then select Playback devices.
• On the Playback tab, select the Bluetooth headphones, press and hold (or right-click) it, and then select
  Connect.
• Select your Bluetooth headphones, and then select Set default. Music should play on your Bluetooth headphones now.

Should you have further queries, feel free to post it.