Windows 10: Bluetooth headphones will only connect for voice but not sound

Discus and support Bluetooth headphones will only connect for voice but not sound in Windows 10 Drivers and Hardware to solve the problem; I have researched this problem extensively and spent hours trying to resolve it as others have suggested but cannot get my bluetooth headphones to... Discussion in 'Windows 10 Drivers and Hardware' started by GBrady1, Apr 2, 2021.

  1. GBrady1 Win User

    Bluetooth headphones will only connect for voice but not sound


    I have researched this problem extensively and spent hours trying to resolve it as others have suggested but cannot get my bluetooth headphones to connect for sound. When paired, the sound still plays through my laptop speakers. Here is what I have done to try to fix this issue:

    1 I paired the headphones and was able to get them to say "connected voice". I have tried turning bluetooth off and back on and have also removed the device and then repaired.

    Bluetooth headphones will only connect for voice but not sound 1600d29d-2f6d-4b61-889e-44071be43694?upload=true.png

    This is what it looks like under the "Manage Audio Devices" tab. I can connect the headset for voice but not sound.

    Bluetooth headphones will only connect for voice but not sound 2b482eb0-49c9-47ed-872d-ab4a28cc5292?upload=true.png

    2 I have gone into the bluetooth devices and uninstalled and reinstalled all of the drivers as well as checked for updates. I have also checked the HP site for a specific bluetooth driver but they do not have one.


    3 I have run the troubleshooter for bluetooth.


    4 Under "Services", I went to the properties under "Bluetooth Support Services" and first restarted and then selected automatic under "Startup Type".


    None of these solutions has worked. Can anyone suggest anything else because I'm out of ideas.


    Thanks!

    :)
     
    GBrady1, Apr 2, 2021
    #1
  2. Bazsl Win User

    Cannot connect to bluetooth headphones after upgrade to Win10


    I upgraded my Lenovo W530 running Win7 Pro 64 bit to Windows 10. After the upgrade I can no longer connect to my bluetooth headphones which worked before the upgrade. The bluetooth radio is on. When I click Connect in the Action Center it shows that the headphones are connected but they are not. The headphones (actually my hearing aids) play a notification sound when a bluetooth connection is made and I never hear that sound. If I play music the sound goes to the speaker, not my headphones. I have removed the headphones and repaired them. I have checked that all of the bluetooth device drivers are up to date in Device Manager. I would really appreciate any suggestions to solve this problem. Thanks.
     
    Bazsl, Apr 2, 2021
    #2
  3. Bluetooth Headphones only connect to voice and music

    Today my headphones started to only use voice and music, when yesterday [the day i got them] they did all noise. I have re paired the headphones to the computer, remove and re add them to the computer list, and remove the computer from the headphones bluetooth
    list. Everytime I reconnect them they just say connected to voice and music.
     
    GladiatorGator, Apr 2, 2021
    #3
  4. caperjack Win User

    Bluetooth headphones will only connect for voice but not sound

    bluetooth headphones

    setting up win10 Bluetooth and my Bluetooth headphones work fine ,but every time I reconnect the headphones I have to delete them from Bluetooth settings and let win10 pickup the headphones again ,before they will pair ,then win10 want to reboot to add the headphones ,I reboot and they work fine ,but next time I plug the headphone in again they will not pair ,don't even get an option to pair till I delete the head phones from the list ,, any suggestions ,, thank
     
    caperjack, Apr 2, 2021
    #4
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Bluetooth headphones will only connect for voice but not sound

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