Windows 10: Bluetooth headset comes under "Other Devices" when connected and won't playback.

Hello,


My Bluetooth earbuds (Apple Airpods) used to work fine with my Windows 10 laptop. However when they are paired now, they show up under the "Other Devices" category in Bluetooth. The settings app show that they are connected, but the sound only comes through the speakers. I attempted to restart my Bluetooth drivers and my computer. I have tried updating the drivers, and setting the headphones as the playback device in the "Sound" section of Control Panel, but the problem still persists, and I don't know what to do at this point.


Any solutions/suggestions will be greatly appreciated.

:)

 

My bluetooth headset isn't listed in the playback devices list.

Original Title: Bluetooth device in playback devices list Windows 10.

I want to connect my Bose headset to my computer. The Bluetooth device list show them as paired. However my headset isn't listed in the playback devices list; so, I my computer can't send sound to my headset. How can I get my headset added to the playback
devices list?

 

Bluetooth headsets paired but not connected, not in Playback Devices (Windows 10)

Hi,



Thank you for posting your query on Microsoft Community.



I understand that you are facing issues with Windows 10. I apologize for the inconvenience caused to you.

The issue could occur if there is connection issues with Bluetooth headset or Bluetooth driver is corrupt.

To assist you better, please provide the information:

Are you getting any error message?

I suggest you to try to check if the headset devices is in disabled state.

1. Right click on sound icon which is present at the bottom right corner of the taskbar.

2. Then click on Playback devices.

3. Right click on empty space of sound setting Window, click on Show disabled devices.

4. Check if the devices is present in the list.

5. Right click on the headset device and click on enable.

Also I suggest you to update all the pending Windows Updates.



Reply to us with the information, so that we can assist you better.



Let us know if you need any further assistance on Windows related issues and we will be glad to help.

 

Bluetooth headsets paired but not connected, not in Playback Devices (Windows 10)

I have this problem too, but only on one of two Windows 10 machines. My "good" machine is a Dell XPS13 laptop with internal Buletooth adapter. My "bad" machine is an HP Envy 15 laptop with an external ASUS USB-BT400 Bluetooth 4.0 adapter and ASUS's latest
install CD, whose files seem dated about 2013.

When I turn on Bluetooth in the "good" machine and enable pairing in my Plantronics Voyager Legacy bluetooth headset, under "Manage Bluetooth Devices" the device "PLT_Legend" shows up as Connected, there is a Device Manager > Bluetooth > PLT_Legend device,
and there are three Device Manager > Audio inputs and outputs entries related to PLT_Legend.

When I turn on Bluetooth in the "bad" machine and enable pairing in my Plantronics Voyager Legacy bluetooth headset, under "Manage Bluetooth Devices" the device "PLT_Legend" shows up as Paired, and there is a Device Manager > Bluetooth > PLT_Legend device,
but there are no Device Manager > Audio inputs and outputs entries related to PLT_Legend.

I tried steps 1 and 2 suggested above on my "bad"machine, but they didn't fix the problem. (In step 1 there was no Bluetooth headset driver to uninstall).

Any other suggestions for me to try??