Windows 10: Bluetooth headset controls not working while screen is locked

Discus and support Bluetooth headset controls not working while screen is locked in Windows 10 Customization to solve the problem; Hello, I am using the latest (Oct 2018, build 1809) version of Windows 10 Pro. The problem I have is that whenever my screen times out and goes to... Discussion in 'Windows 10 Customization' started by gforceVC, Nov 29, 2018.

  1. gforceVC Win User

    Bluetooth headset controls not working while screen is locked


    Hello,


    I am using the latest (Oct 2018, build 1809) version of Windows 10 Pro.


    The problem I have is that whenever my screen times out and goes to lock mode, the Bluetooth headset is unable to pause/play or change tracks. When the system is unlocked, these functions work fine.


    I've tried multiple Bluetooth headsets, prior to installing build 1809 as well.


    Is this behavior by design, and is there any way to allow Bluetooth headsets to control music playback when the system is locked?


    PS: No offense to any of the MSVP/helpers here, but please spare me the patronizing responses like "I understand you are having x issue; sorry to hear about that; thanks for posting in the forums, etc). If you feel you can assist then just cut to the chase. I don't need any scripted responses telling me to reinstall drivers and other nonsense.


    Thanks in advance for any help.

    :)
     
    gforceVC, Nov 29, 2018
    #1

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    jabra,plantronics,nokia,samsung,bluedio,other??

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    freebird_9924, Nov 29, 2018
    #2
  3. Bgeo25 Win User
    Bluetooth Headset Media Controls with Toshiba Bluetooth Stack


    Hello!

    I recently installed the latest version of the Toshiba Bluetooth Stack (v9.10.32T) for one of my desired applications to properly function. However, connecting my Bluetooth headphones through Toshiba's bluetooth manager does not seem to support the media buttons on the headset. These include Play/Pause and seek buttons. Before the Bluetooth stack, when I used my default bluetooth driver for connection, these controls had worked fine.

    Also, there does not seem to be a specific setting to fix this in the Toshiba Bluetooth Stack Options.
    How would I go about getting these controls back?
     
    Bgeo25, Nov 29, 2018
    #3
  4. Bluetooth headset controls not working while screen is locked

    Bluetooth headset is not working consistently

    Dennis,

    Thanks! again for the prompt response and i followed the suggested steps for WiFi issue but troubleshooter didn't report any problem, however the issue persists even as of now. After approaching you i shouldn't be interfering with your troubleshooting but
    it seems to me problem as a result of peculiar issue wrt OS, may be because it doesn't flush out the entries related to WiFi settings/system. Also, i was thinking solution must be readily available as Windows 10 team must have fixed issue over a period time
    as many users have reported exactly same issue. Sorry! again as i have crossed boundary by suggesting what i suspect. See if you can help as it is somewhat impacting work.

    P.S. : For Bluetooth issue i have got a USB headphone and that i acting as a workaround for a while.

    Best,

    Adarsh
     
    AdarshDogra, Nov 29, 2018
    #4
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Bluetooth headset controls not working while screen is locked

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