Windows 10: Bluetooth Headset Hands-Free mode Distorted Sound

Hi,


I have a P47 Headset that I connect to my PC with a Bluetooth 5 Adapter. Upon pairing, the headset Stereo mode works wonderfully but the Hands-free version wont. When I try to make the hands-free as default audio device it sounds distorted/Buzzing. I tried using the headset on my phone and it works ok. I'm not sure what is the problem if it's the adapter or driver. Hope someone can help me with this! Ty!




:)

 

Distorted sound from bluetooth headset

When I connect my MDR-XB590BT headset to my laptop with Bluetooth the sound is distorted and I cannot hear the most bass sounds. I have updated the drivers and reduced the enhancements but it is no good. Can you help? Thanks.

 

Bluetooth Headset - Windows 10 - appearing as Bluetooth hands-free

I recently bough the following product from Amazon:
https://www.amazon.co.uk/gp/product/B019ZEHA36/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1

Essentially it works in terms of connecting etc and bonding via Bluetooth.

The issue lies with windows picking this up as a Bluetooth hands-free device, see icon below.
Hands-free ICON

This I think is part of the problem, furthermore, under sound control there is the following options, Stereo and Hands-free.
Playback devices

Please for the time being ignore that the headset is disconnected.

Under recording devices its the following: Recording devices

Putting all of this together I have the following options:

• use the Handsfree option but suffer with low quality sound through headset (channel 1)
  
• Use the Stereo as default - which means good quality sound (channel 2) - but also means that the device no longer has any Mic associated with it.
  

Furthermore, searching across the web, it was noted to disable hands free "under services, under device manager". However this just means that it defaults to the Stereo every time and the hands free (which includes a Mic) does not work.

I have also connected a USB blutooth device (running V10) as supposed to the internal, but still not luck. I have re-installed the device multiple times with reboots and removing it from devices.

Please can someone help here with any suggestion, I am very close to just returning this item as its not working properly...

 

Bluetooth Headset (not headphones) sound very distorted

I would like the assistance of this community in resolving my issue regarding the distorted sound coming from my bluetooth headset. I have JBL Tune 750BTNC bluetooth headphones which I want to use for video conferencing on zoom. Now I know that Windows
registers them as two separate devices, headphones and headset and I am pretty sure that I have to select the headset option in the zoom app.
Here's a picture of my Zoom audio settings. The problem I am facing is that the audio I hear from my headset(not headphones) is very distorted, distorted enough to make everything not
understandable. The headphones work fine when listening to music and watching videos.