Windows 10: Bluetooth Headset Not Showing Up As A Playback Device

I just got a new LG HBS-SL5 bluetooth headset that connects to my PC but the PC does not seem to recognize them as an audio device. I cannot use them for audio or as a mic. I have tried updating the driver, unpairing and repairing, and rebooting both the headset and PC. I need to use the headset for virtual meetings but I can't get it to work. The headset works just fine when paired with my iPhone. It shows a Microsoft driver version 10.0.18362.1 and date 6/21/2006. Is there some sort of trick to this that I am missing?

:)

 

My bluetooth headset isn't listed in the playback devices list.

Original Title: Bluetooth device in playback devices list Windows 10.

I want to connect my Bose headset to my computer. The Bluetooth device list show them as paired. However my headset isn't listed in the playback devices list; so, I my computer can't send sound to my headset. How can I get my headset added to the playback
devices list?

 

Getting sound with bluetooth headset

HI, I have bluetooth Samsung Gear Circle headset and a SoundBlaster Jam bluetooth headset. Both pair fine, both connect fine. No sound. They do not show up in "Select Device Playback". (Speakers and USB headphones show up in that list). I know that
they both worked at one time or another, but not this time. Am I missing a step?

 

Bluetooth headsets paired but not connected, not in Playback Devices (Windows 10)

Hi,



Thank you for posting your query on Microsoft Community.



I understand that you are facing issues with Windows 10. I apologize for the inconvenience caused to you.

The issue could occur if there is connection issues with Bluetooth headset or Bluetooth driver is corrupt.

To assist you better, please provide the information:

Are you getting any error message?

I suggest you to try to check if the headset devices is in disabled state.

1. Right click on sound icon which is present at the bottom right corner of the taskbar.

2. Then click on Playback devices.

3. Right click on empty space of sound setting Window, click on Show disabled devices.

4. Check if the devices is present in the list.

5. Right click on the headset device and click on enable.

Also I suggest you to update all the pending Windows Updates.



Reply to us with the information, so that we can assist you better.



Let us know if you need any further assistance on Windows related issues and we will be glad to help.