Windows 10: Bluetooth Headset will only connect as "Voice"

Discus and support Bluetooth Headset will only connect as "Voice" in Windows 10 BSOD Crashes and Debugging to solve the problem; Bluetooth Headset will only connect as "Voice" Our Computer connects only to Voice on BlueTooth. We have already tried these steps below but No... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by TylerWrenn, Sep 7, 2019.

  1. Bluetooth Headset will only connect as "Voice"


    Bluetooth Headset will only connect as "Voice"
    Our Computer connects only to Voice on BlueTooth. We have already tried these steps below but No Success.


    1. Run Troubleshooters for Bluetooth and Hardware & Devices
    Type troubleshoot in Windows Starts Search box (Cortana) > Troubleshoot
    1.1 Click Bluetooth and run the troubleshooter
    1.2 Click Hardware & devices and run the troubleshooter

    2. Take actions related to Bluetooth driver
    Windows Key+X > Click Device Manager > Expand Bluetooth > Right click on entry below >

    A. Rollback the Driver
    Click Properties > Go to Driver tab > If there is rollback option, click it

    B. Uninstall the Driver
    Uninstall > Reboot the computer > The driver will be installed automatically when you restart

    C. Update the driver
    Click Update Driver Software > Click Browse my computer for driver software > Click Let my pick from a list of device drivers on my computer > Choose the driver > Click Next to update > If this does not work, select Search automatically for the updated driver in place of Browse my computer for driver software > Restart your computer

    D. Update driver from manufacturer's website
    Go to the website of the display adapter's manufacturer or computer's manufacturer > See if some driver is released for your model and OS > If yes, download that > In previous option, you click Update Driver Software, in place of this, click Uninstall > Install the downloaded driver > Restart your computer"

    3. Head to following Microsoft help on Bluetooth issue and execute the steps there

    https://support.microsoft.com/en-us/help/14169/...

    4. Restart Bluetooth Support Service
    Windows Key+R > Type services.msc > Enter > Once the Services window opens, locate Restart Bluetooth Support Service > right-click > Restart.

    After so, right-click on it again, choose Properties, then ensure startup type is on Automatic


    What can be done now to fix this? Thanks

    :)
     
    TylerWrenn, Sep 7, 2019
    #1

  2. bluetooth headset?

    Hello,

    Can you sugegst me which bluetooth headset i shd buy for any mobile? (at present i'm using nokia 5800)

    jabra,plantronics,nokia,samsung,bluedio,other??

    Code: http://shop.ebay.in/Bluetooth-Headsets-/119502/i.html[/quote] Plz check above eBay India listing and tell some good options within 1000/- INR.

    thx..
     
    freebird_9924, Sep 7, 2019
    #2
  3. WIndows 10 cannot connect to a bluetooth headset.

    Hello Mike,

    To better assist you with your concern, I'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • What is the make and model of your headset and Bluetooth dongle?

    Meanwhile, we suggest that you perform the steps posted on this article
    to resolve Bluetooth connection issues in Windows 10.

    Looking forward to your response.

    Regards.
     
    Melchizedek Qui, Sep 7, 2019
    #3
  4. Mala_S Win User

    Bluetooth Headset will only connect as "Voice"

    Bluetooth Connection Issue - headphones, LE vs regular connection

    Hello,

    Thank you for writing to Microsoft Community Forum.

    To have a better clarity on the issue and guide you accordingly, respond to the questions listed below:

    1. Have you tried connecting the headphones to another computer and check if it’s working fine?
    2. What is the make and model of the computer?

    Meanwhile, I would suggest you with few simple steps. Kindly follow the same.

    Step 1: Troubleshoot problems with Bluetooth accessories.

    If you can turn on Bluetooth but are having problems pairing or using a Bluetooth accessory, kindly follow the article which gives you steps on
    Audio troubleshoot problems from - https://support.microsoft.com/en-us/help/14169/windows-10-fix-bluetooth-problems

    Step 2: There are two terms regarding Bluetooth: pairing and connecting. Pairing is the introduction of one device to another. Once paired, they will stay in each other’s memory until manually erased. Once a device
    is paired, the headset can then connect to that device to receive audio or voice from the device.

    • Go into the device's paired list and manually select the Bluetooth.
    • You may need to clear your paired list in your headset and re-pair your headset to your device.
    • To clear your paired list in your headset, follow these steps: on the headset, press and hold the call and volume – buttons for 10 seconds
    • The headset will revert to discoverable mode (slowly blinking LED), allowing you to re-pair the computer you want connect.

    We await your response.

    Regards,

    Mala. S

    Microsoft Community
     
    Mala_S, Sep 7, 2019
    #4
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Bluetooth Headset will only connect as "Voice"

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