Windows 10: Bluetooth headset will only show as hands-free device, but not stereo.

Discus and support Bluetooth headset will only show as hands-free device, but not stereo. in Windows 10 Drivers and Hardware to solve the problem; I'm using SkullCandy Crusher headphones with a dell windows 10 PC. They were working before I went on vacation. Before vacation, in the sound... Discussion in 'Windows 10 Drivers and Hardware' started by MEOW6666666, Sep 2, 2019.

  1. Bluetooth headset will only show as hands-free device, but not stereo.


    I'm using SkullCandy Crusher headphones with a dell windows 10 PC. They were working before I went on vacation.


    Before vacation, in the sound control panel the headset would show up twice, one as stereo, and one as hands-free AG. I would have the Stereo one as my default sound device. In the Bluetooth settings it would show connected as voice and music.


    Now in the sound control panel, only the hands free AG shows up, and only voice in the Bluetooth settings.


    I guess I understand the hands-free mode is meant for phone calls, and the audio sounds awful for anything else.


    What changed?


    I've tried extensive googling, but can't find a solution to this specific problem.

    :)
     
    MEOW6666666, Sep 2, 2019
    #1
  2. Zhiar Win User

    Bluetooth Headset - Windows 10 - appearing as Bluetooth hands-free

    I recently bough the following product from Amazon:
    Willful Wireless Bluetooth Headset Driver's Over-the-Head Foldable Stereo Bluetooth Headphones Hands-free Calling with Clear Voice Capture Technology Flexible Boom Mic Multipoint Noise Cancellation 12 hours talking time for iOS Android Smartphones Office PC Calling Center:Amazon.co.uk:Electronics

    Essentially it works in terms of connecting etc and bonding via Bluetooth.

    The issue lies with windows picking this up as a Bluetooth hands-free device, see icon below.
    Hands-free ICON

    This I think is part of the problem, furthermore, under sound control there is the following options, Stereo and Hands-free.
    Playback devices

    Please for the time being ignore that the headset is disconnected.

    Under recording devices its the following: Recording devices

    Putting all of this together I have the following options:

    • use the Handsfree option but suffer with low quality sound through headset (channel 1)
    • Use the Stereo as default - which means good quality sound (channel 2) - but also means that the device no longer has any Mic associated with it.

    Furthermore, searching across the web, it was noted to disable hands free "under services, under device manager". However this just means that it defaults to the Stereo every time and the hands free (which includes a Mic) does not work.

    I have also connected a USB blutooth device (running V10) as supposed to the internal, but still not luck. I have re-installed the device multiple times with reboots and removing it from devices.

    Please can someone help here with any suggestion, I am very close to just returning this item as its not working properly...
     
    Zhiar, Sep 2, 2019
    #2
  3. chandana99, Sep 2, 2019
    #3
  4. Bluetooth headset will only show as hands-free device, but not stereo.

    Does the E52 work with Bluetooth stereo headset?

    AFAIK, A2DP and AVRCP are the bluetooth profiles used for stereo headsets. The latter enables changing track, skipping, rewinding, fast-forwarding etc. The connectivity list does include A2DP and AVRCP for E52.Therefore, it is possible to use a stereo bluetooth
    headset with E52 (at least, in theory).
     
    deepestblue---01, Sep 2, 2019
    #4
Thema:

Bluetooth headset will only show as hands-free device, but not stereo.

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