Windows 10: bluetooth help needed to reinstall driver

My Bluetooth isn't working and need to reinstall the correct driver. I would appreciate some help with this issue please

:)

 

Bluetooth software driver version is downgrading on Windows 10

Hi,

Welcome to Microsoft Community and thank you for posting your query.

Let me help you to fix the issue.

Let’s try simple troubleshooting steps and check if this helps. I would suggest you to uninstall and reinstall Bluetooth driver and check.

• 
  Press Windows key + X and select
  Bluetooth.
  
• 
  Click on the Bluetooth to expand, right click on the
  device and click on Properties.
  
• 
  Now click on Driver tab and click on
  uninstall button.
  
• 
  Once you are done uninstalling the driver restart the computer. It should automatically install the
  Bluetooth generic driver.
  

If the issue still persist, try the below method.

Method 2.

I would recommend you to update the Bluetooth driver and check if it helps.

• 
  Press Windows key + X and select
  Bluetooth.
  
• 
  Click on the Bluetooth to expand, right click on the
  device and click on update.
  

If the above method did not help to fix the issue, I would suggest you to go to the computer manufacturer website and download the latest updated Bluetooth driver and install the same.

Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.

 

Bluetooth software driver version is downgrading on Windows 10

 

Bluetooth's mobile phone drivers

Hi David,

Thank you for using Windows 10.

I would suggest you to update the Bluetooth drivers as the initial troubleshooting steps and check. Here is the steps:

• Press Windows+X key on your desktop and select
  Device Manager.
• Locate Bluetooth drivers, expand, right click and click on Update.
  

If it doesn’t help, then I would suggest you to uninstall
and re-install the Bluetooth drivers in compatibility mode. Here is the steps:

• Go to your manufacturer’s website and download the
  Driver’s setup file for your computer.
• Press Windows Key + R on your desktop screen to go to run box.
• Type devmgmt.msc and hit Enter.
• Under Driver, expand, then right click and select
  Uninstall.
• If you are prompted to Confirm then Confirm.
• Go to the location where you had saved your downloaded setup files of the drivers and
  right click, then select Properties.
• Select Compatibility Tab.
• Place a check mark next to Run this program in Compatibility mode and select the operating system accordingly from the drop down list.
• Let the driver to install and then check the functionality.

Keep us informed about the status of the issue and let us know if you need further assistance and we’ll be happy to help you.