Windows 10: Bluetooth icon (& driver?) missing

Discus and support Bluetooth icon (& driver?) missing in Windows 10 Drivers and Hardware to solve the problem; Hi, I'm Juel. I have a Surface Pro 4 with Windows 10. My laptop is in a situation where its Bluetooth icon is missing from the action center and... Discussion in 'Windows 10 Drivers and Hardware' started by Juel_07, Sep 9, 2019.

  1. Juel_07 Win User

    Bluetooth icon (& driver?) missing


    Hi,


    I'm Juel. I have a Surface Pro 4 with Windows 10.


    My laptop is in a situation where its Bluetooth icon is missing from the action center and Taskbar. But the BlueTooth Adapter is present in the Device Manager. I even tried updating the adapter, but it said the lastest one was already installed.


    Bluetooth icon (& driver?) missing 45f58633-43f5-4060-8906-d7c612e0cc74?upload=true.png

    When I ran the troubleshooter for Bluetooth, however, it said it had no capability for BT:

    Bluetooth icon (& driver?) missing 7534ffbb-b296-41f3-90b1-566db5bda2c6?upload=true.png

    So I'm really confused. I tried the amateur's way and shut my laptop on/off. That did not work either.


    Please suggest a solution(s)

    :)
     
    Juel_07, Sep 9, 2019
    #1

  2. Bluetooth icon missing

    Hi Peter,

    The issue is quite unclear and incomplete for us to determine. We’d like to request for a clarification from your concerns for us to understand you better. To help us provide you an accurate answer, we'd like to ask you some questions:

    • Is the Bluetooth icon missing in the Action Center?
    • Is your Bluetooth device currently inserted?
    • Can we have a screenshot of the interface where your Bluetooth went missing?
    • Which version or build of Windows device are you using? To know, press
      Windows + R
      to open the Run window. Type winver
      and press Enter. A new window will open showing the version and build number of your Windows device.
    • What were the recent changes made on your computer before you experienced this issue?
    • What troubleshooting steps have you done so far?
    • Did you receive any error messages?

    In addition, you can read our forum guidelines here:
    Suggestions for asking a question on help forums
    to help you phrase and compose your concerns in complete detail to our community.

    Your response will be much appreciated.
     
    Johann Eva, Sep 9, 2019
    #2
  3. Tusan13 Win User
    Bluetooth driver and icon missing from whole PC - tray icon, device manager, program files?

    Dear Michael Gall,

    Thank you for your prompt reply. I'm answering your questions below,

    • Are you using a built-in or dongle Bluetooth?
      • Built-in Bluetooth with my laptop.
    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
      • No major changes (updates/software installations etc.) were done recently.
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
      • Firstly tried to search the .exe file or any other related file associated with Bluetooth through windows search.
      • Secondly, tried to install bluetooth driver provided by lenovo in my driver folder, which indicates missing hardware (2nd image).
      • Thirdly, via "services.msc" tried to automatically run the bluetooth service, but nothing happened!
    That's all.
     
    Tusan13, Sep 9, 2019
    #3
  4. Bluetooth icon (& driver?) missing

    Bluetooth driver error 10 when converted to Windows 10

    Hi,

    Apologies for the late reply.

    Error code 10 is a driver error, as you have already tried to install the drivers I would suggest you to un-install and re-install drivers and check.



    Try the following steps:


    Follow the steps mentioned below:




    • Right on the start icon and click on device manager

    • Select Bluetooth adapter, right click on it and click on un-install.

    • Restart the computer,

    • Now, install the latest drivers from the manufacturer's website.



      Hope this helps.
     
    Waseemulla S, Sep 9, 2019
    #4
Thema:

Bluetooth icon (& driver?) missing

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