Windows 10: Bluetooth Identification Issue

Discus and support Bluetooth Identification Issue in Windows 10 Drivers and Hardware to solve the problem; So, I updated my Nvidia driver for the first time in 51 months. And the update to the driver went fine. Prior to the update my "Wicked Bandido"... Discussion in 'Windows 10 Drivers and Hardware' started by Nitenity, Sep 8, 2019.

  1. Nitenity Win User

    Bluetooth Identification Issue

    So, I updated my Nvidia driver for the first time in 51 months. And the update to the driver went fine. Prior to the update my "Wicked Bandido" bluetooth headphones were connecting to my computer, and working perfectly with little issues. After the update happened and I restarted my computer, Windows started only recognising the headphones as a voice input, and not as the voice input and audio output like it should. I am confused and just wish to listen to music while working. My bluetooth driver is up to date, I restarted my computer, the headphones, as well as the Bluetooth Services in the services.msc.

    Bluetooth Identification Issue 4d06e925-8438-4982-97f7-d5aa6799b1d2?upload=true.png

    Nitenity, Sep 8, 2019

  2. Bluetooth Device Identification Service - Windows 10


    I have a tablet with Windows 10 pre-installed. The tablet connected to bluetooth mouse and keyboard and both are well functioning. In Device Manager, the bluetooth mouse have "device identification service" but the bluetooth keyboard doesn't. How to install
    the "device identification service" for bluetooth keyboard in Windows 10? As in Windows 8.1, the same bluetooth keyboard have "device identification service". The driver are updated.

    The issue is, the bluetooth keyboard has connection time out. It can be disabled by unchecking "allow the computer to turn off this device to save power" (bluetooth HID device) in Windows 8.1, but in Windows 10 this connection time out disable is not working.
    I suspect that is because no "device identification service".

    Connection time out is where the bluetooth keyboard is connected but after certain period it disconnected and require to press any key to reconnect.

    Your advice is much appreciated.

    Thank you.
    Shahrul Isra Razekin, Sep 8, 2019
  3. Bluetooth Device Identification Service - Windows 10

    Hi Shahrul,

    Thank you for posting your query in Microsoft Community.

    I understand the inconvenience. I will be glad to assist you with this.

    Please note that "device identification service" is a windows service which keeps running in the background which has the identification of every device that is connected to your computer. Since you are unable to see the service for the Bluetooth keyboard,
    I would suggest you to go to the manufacturer's website and check for latest driver and install it.

    Hope this answers your query.

    Do let us know if you need further assistance. We will be glad to help.
    Wungraileng Vashi, Sep 8, 2019
  4. Bluetooth Identification Issue

    Bluetooth audio syncing issue


    There are a lot of factors that can cause the issue about your Bluetooth such as incompatible drivers, hardware issues, and more. We suggest that you go to this

    which lists all troubleshooting steps for Bluetooth issues.

    Regarding your question about locking Windows Anniversary update, it is possible to postpone an update but it cannot be stopped.

    Update us on the status of the issue.

    Angela Pun, Sep 8, 2019

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