Windows 10: Bluetooth is missing

Since previous discussions about this topic have been locked, I will start a new thread about this topic. I'll describe my situation and then provide a solution that worked for me.


My environment:

OS Name: Microsoft Windows 10 Home

Version: 10.0.17134 Build 17134

Dell: XPS 15


The problem began this morning with my Bluetooth mouse no longer working. When the problem began, Windows 10 still recognized that Bluetooth was available on my laptop. I did the usual trick of turning Bluetooth off and then turning it back on, and then trying to get my Bluetooth mouse to reconnect. It would reconnect for a moment and the mouse would function for about 3 seconds and then it would drop the connection. I tried that procedure about 10 time, with the same result. I then, did a restart on my computer. When my laptop restarted, the system no longer recognized Bluetooth. There was no place where I could turn Bluetooth on or off, and the Device Manager no longer contained any Bluetooth devices. That's what I mean when I say Bluetooth was missing. I restarted my computer several times, but Bluetooth still remained missing.


Here's what I did that solved my problem: Instead of restarting windows, I did a complete shutdown of Windows (i.e. I completely turned off my laptop). I then turned my laptop back on, and low and behold Bluetooth was once again available on my laptop and my Bluetooth mouse was once again working properly.


----------

Based on these results, one can conclude that a computer restart is not necessarily equivalent to shutting the computer off and tuning it back on. That's something that isn't so obvious, and its a simple detail that one can easily overlook. In most cases, restarting your computer clears up most stability issues; but based on my observation, not all.

----------


Although this solution may not work for all cases when Bluetooth goes missing, it's a very simple thing to try first before going on to more elaborate solutions such a removing and reinstalling drivers.

:)

 

Bluetooth icon missing

Hi Peter,

The issue is quite unclear and incomplete for us to determine. We’d like to request for a clarification from your concerns for us to understand you better. To help us provide you an accurate answer, we'd like to ask you some questions:

• Is the Bluetooth icon missing in the Action Center?
• Is your Bluetooth device currently inserted?
• Can we have a screenshot of the interface where your Bluetooth went missing?

• Which version or build of Windows device are you using? To know, press
  Windows + R to open the Run window. Type winver
  and press Enter. A new window will open showing the version and build number of your Windows device.
• What were the recent changes made on your computer before you experienced this issue?
• What troubleshooting steps have you done so far?
• Did you receive any error messages?

In addition, you can read our forum guidelines here:
Suggestions for asking a question on help forums to help you phrase and compose your concerns in complete detail to our community.

Your response will be much appreciated.

 

Bluetooth not existing after format of PC.

Hi,

If your Bluetooth hardware is missing after resetting your PC, this can be a result of a corrupted, outdated, or missing driver. As an initial step to get Bluetooth working, we suggest that you follow the steps provided on this

link. Click the drop-down arrow for the Bluetooth doesn't appear and there are no unknown devices listed in Device Manager section to view the appropriate steps.

Let us know should you need further assistance.

 

Bluetooth in windows 10

My computer specs are as listed in the profile. I think all of you guys are correct. I don't have built-in Bluetooth in mobo.

I contacted skull candy headphones and thy have told me if I do not have built-in Bluetooth, I would need a dongle which supports at least a2dp. I do not know what the heck that means. I have a feeling I would need more than a cheap dongle.

Anyone suggest some a2dp adapters. I searched but don't know what a2dp is so couldn't make a decision