Windows 10: Bluetooth is not an option in Device Manager; How do I add drivers?

I have a newly purchased desktop system from Lenovo (April 2019) running Windows 10 Pro.


Unlike my Lenovo laptop, this system does not display the option in Settings (Bluetooth & other devices) to turn on Bluetooth. Nor does the Device Manager (with View > Show Hidden Devices) show any Bluetooth Drivers installed.


Whereas on my laptop Device Manager shows the following:

• Intel Wireless Bluetooth 2016-09-02, v19.10.1635.483
• Microsoft Bluetooth Enumerator, 2006-06-21, v10.0.17134.829
• Microsoft Bluetooth LE Enumerator 2006-06-21, v10.0.17134.1
• HT371, 2006-06-21, v10.0.17134.829
• HT371 Avrcp Transport Adapter, 2018-01-10, v10.0.17134.1

The Lenovo page for drivers & software for my pc shows the Intel driver, but not the other 4.


After installing the latest Intel Wireless Bluetooth driver (and restarting):

• Intel Bluetooth Driver for Windows 10 64-bit (Version 1809 or later) - Desktop, ThinkStation, 20.120.0.320 Mar 2019

The option to turn on Bluetooth is still unavailable.


I have a third-party USB Bluetooth transmitter which works on my Laptop to enable wireless headset.


What do I need to install to enable Bluetooth in Settings?

Please provide links.

:)

 

WiFi and Bluetooth Options Disappeared from Device management

Hi,

Thank you for your reply.

I suggest you to follow the steps below and check if it helps.

Step 1: Run the Network Adapter troubleshooter.

• 
  Press Windows key +X, select
  Control panel.
  
• 
  Change the view by option on the top right to
  Large icons.
  
• 
  Click on troubleshooting and click on the
  view all option on the left panel.
  
• 
  Run the Network Adapter troubleshooter.
  

Step 2: You may follow the steps and check if it helps in resolving the issue, as the device might be hidden.

• • 
    Press Windows key + X.
    
  • 
    Click on Device Manager.
    
  • 
    Click on View.
    
  • 
    Click on Show
    Hidden Devices.
    
  • 
    Search for the Bluetooth device.
    

Keep us posted on this issue so that we can assist you better.

 

Bluetooth Driver Disappears from Device Manager and Settings/Devices

Hi,



Thank you for posting the query on Microsoft Community.

I understand your concern regarding the issue that you are facing.

I suggest you to follow the steps below and check if it helps

Method 1: Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your Drive. Refer these steps:

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Hardware and devices troubleshooter

You may follow the steps and check if it helps in resolving the issue, as the device might be hidden.

• Press Windows key + X.
• Click on Device Manager.
• Click on View.
• Click on Show Hidden Devices.
• Search for the Bluetooth device.
• Right click on the Bluetooth device and click
  uninstall.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist

 

bluetooth not showing after updating driver from device manager

Hello Srini,

As you are facing issues with accessing Bluetooth option after updating the drivers, we will help you with this issue.

This issue might have occurred due to incompatibility of the Bluetooth drivers for your device.

Try the below steps to rollback the drivers to previous version and check if it helps.

Step 1: Fix the driver issues.

Press Windows + X keys from the keyboard, click on
Device Manager and on Scan for hardware changes.

Step 2: Rollback the driver.

• Press Windows + X keys from the keyboard, click on
  Device Manager.
• If you are able to find the Bluetooth drivers, expand it.
• Right click on driver, select Properties.
• Go to Drivers tab, click on Roll Back driver.

Hope it helps. Get back to us with an updated status of this issue for further assistance.

Thank you.