Windows 10: "Bluetooth is not available on this device"

Discus and support "Bluetooth is not available on this device" in Windows 10 Drivers and Hardware to solve the problem; The other day, out of nowhere, my Bluetooth stopped working. This wasn't the first time my motion controllers stopped working, so I assumed I had to... Discussion in 'Windows 10 Drivers and Hardware' started by summerjase, Aug 8, 2019.

  1. "Bluetooth is not available on this device"


    The other day, out of nowhere, my Bluetooth stopped working. This wasn't the first time my motion controllers stopped working, so I assumed I had to reconnect them. When I went to do so, I noticed there was no toggle switch to turn on Bluetooth at all. I researched and tried to read up on things to fix it, but couldn't seem to. I ended up updating my computer to the latest version of Windows, hoping that would help. It has not. Now, I can't even find Bluetooth in my Device Manager - and when I "troubleshoot" Bluetooth, I get a pop up that reads something along the lines of "Bluetooth is not available on this device... Please try using an external adapter." Up until sometime last week, my device fully supported Bluetooth and I had never had an issue with it - I feel like I've tried everything to fix it, and I can't seem to!


    "Bluetooth is not available on this device" 5829bcb9-4b76-454f-a8ca-4d580b238271?upload=true.png


    Any help to fix this issue would be greatly appreciated, I'm so frustrated and I just want to be able to use my motion controllers again.

    :)
     
    summerjase, Aug 8, 2019
    #1
  2. malware Win User

    Bluetooth Technology Gets Faster With Bluetooth 3.0

    From its annual All Hands Meeting in Tokyo this week, the Bluetooth SIG formally adopted Bluetooth Core Specification Version 3.0 + High Speed (HS), or Bluetooth 3.0. This latest iteration of the popular short-range wireless technology fulfills the consumers' need for speed while providing the same wireless Bluetooth experience – faster. Manufacturers of consumer electronics and home entertainment devices can now build their products to send large amounts of video, music and photos between devices wirelessly at speeds consumers expect.
    Bluetooth 3.0 gets its speed from the 802.11 radio protocol. The inclusion of the 802.11 Protocol Adaptation Layer (PAL) provides increased throughput of data transfers at the approximate rate of 24 Mbps. In addition, mobile devices including Bluetooth 3.0 + HS will realize increased power savings due to enhanced power control built in.


    "Like Ricky Bobby in Talladega Nights, this latest version was 'born to go fast,' said Mike's Blog, Ph.D., executive director of the Bluetooth SIG. "Utilizing the 802.11 radio was a natural choice as it provides efficiencies for both our members and consumers – members get more function out of the two radios they are already including in devices, and consumers with Bluetooth 3.0 + HS products will get faster exchange of information without changing how they connect. We are excited to expand the possibilities of the PAN."

    This newest version of Bluetooth technology builds on the inherent qualities of the current 2.1 + EDR version, including Simple Secure Pairing and built-in, automatic security. And as with all versions of theBluetooth specification, v3.0 + HS provides developers, manufacturers and consumers with the benefit of backwards compatibility, enabling both the expansion and enhancement of this technology with every new specification release. Once products reach the market, the easiest way for consumers to learn which devices are compatible with other Bluetooth enabled devices is to visit the Bluetooth Gadget Guide.

    Applications
    With the availability of Bluetooth version 3.0 + HS, consumers can expect to move large data files of videos, music and photos between their own devices and the trusted devices of others, without the need for cables and wires. Some applications consumers will experience include:
    • Wirelessly bulk synchronize music libraries between PC and music player or phone
    • Bulk download photos to a printer or PC
    • Send video files from camera or phone to computer or television
    Availability

    The Bluetooth SIG's formal adoption of the specification is only the first step in the product lifecycle. News out today from wireless chip manufacturers and Bluetooth SIG member companies Atheros, Broadcom and CSR shows the second step – getting silicon solutions to device manufacturers – is already underway. End products for consumers are expected to be in the market in 9 to 12 months.

    Technical Specifications
    This new specification release includes several major enhancements (learn more here - page requires member login):
    • Generic Alternate MAC/PHY (AMP)
    • 802.11 Protocol Adaptation Layer (PAL)
    • Generic Test Methodology
    • Enhanced Power Control
    • Unicast Connectionless Data
    Source: Engadget
     
    malware, Aug 8, 2019
    #2
  3. Ryan Fra Win User
    bluetooth is not available on this device

    Hi Alex,

    The issue with Bluetooth driver not available on your PC may have happened if the driver is corrupted or it needs to get the latest updates. We suggest that you perform the following methods to help fix the issue.

    Method 1:

    Run Hardware troubleshooter that is built-in to your computer to find and fix the possible cause of the issue.

    • Type Troubleshoot on the search box and press
      Enter
      .
    • Select Bluetooth then Hardware and Devices under
      Find and fix other problems.
    • Click Run the troubleshooter.

    Method 2:

    Check and install latest Windows updates:

    • Go to Settings and choose Windows Update & Security
    • Click Check for updates.

    If there are no updates available, go to your computer manufacturer's website and download the latest Bluetooth's driver.

    Please let us know if you need further assistance.
     
    Ryan Fra, Aug 8, 2019
    #3
  4. A Ekvik Win User

    "Bluetooth is not available on this device"

    "Bluetooth is not available on this device" after update

    I have recently run an automatic Windows update (update for Windows 10 version 1803 for x64-based Systems (KB4023057)) after which my Bluetooth has stopped functioning. I have tried the solutions suggested in previous discussions to no avail:

    -- No Bluetooth listed on Network and Internet settings menu

    -- Troubleshooter says "Device does not have Bluetooth"

    -- Bluetooth and other devices menu visible, but no button to turn on Bluetooth; a message saying "Bluetooth is turned off" under every saved device

    -- Driver update clients won't find Bluetooth-related drivers to update

    -- Bluetooth Support Service enabled and running

    -- Drivers listed in the Bluetooth folder in Device Manager: Device Identification Service; Microsoft Bluetooth Enumerator; Microsoft Bluetooth LE Enumerator; Qualcomm Atheros AR3012 Bluetooth 4.0. All appear as up-to-date when searching for updates. No
    Generic Bluetooth Adapter in sight.
     
    A Ekvik, Aug 8, 2019
    #4
Thema:

"Bluetooth is not available on this device"

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