Windows 10: bluetooth issues - driving me mad, please help

Discus and support bluetooth issues - driving me mad, please help in Windows 10 Support to solve the problem; I have a dell laptop E7470. 1. Bluetooth devices are connecting to "connected voice" options, sound does not come over the bluetooth headphones... Discussion in 'Windows 10 Support' started by brokenlaptop, May 16, 2020.

  1. bluetooth issues - driving me mad, please help


    I have a dell laptop E7470.

    1. Bluetooth devices are connecting to "connected voice" options, sound does not come over the bluetooth headphones automatically, after doing a bit of research having to go into troubleshooting and apply fixes for setting the bluetooth headphones as default, it start working. Having to do this every single time.
    2. Bluetooh headphones are not playing in stereo, when i run the headphone test in youtube, the left and right channels are all playing on both the headphones, there is no seperation
    3. playing videos on youtube goes spinning, does not play sometimes, this is not due to bandwidth issues, but I believe connection to the bluetooth headphones

    The above issues do not exist when playing through wired headphones.

    Kindly help. I have tried all removing devices, repairing them; resetting the bluetooth headphones using manufacturer specific options; tried several bluetooth headphones.

    Best Regards

    :)
     
    brokenlaptop, May 16, 2020
    #1

  2. bluetooth issues - driving me mad, please help

    I have a dell laptop E7470.

    1. Bluetooth devices are connecting to "connected voice" options, sound does not come over the bluetooth headphones automatically, after doing a bit of research having to go into troubleshooting and apply fixes for setting the bluetooth headphones as default, it start working. Having to do this every single time.
    2. Bluetooh headphones are not playing in stereo, when i run the headphone test in youtube, the left and right channels are all playing on both the headphones, there is no seperation
    3. playing videos on youtube goes spinning, does not play sometimes, this is not due to bandwidth issues, but I believe connection to the bluetooth headphones

    The above issues do not exist when playing through wired headphones.

    Kindly help. I have tried all removing devices, repairing them; resetting the bluetooth headphones using manufacturer specific options; tried several bluetooth headphones.

    Best Regards
     
    brokenlaptop, May 16, 2020
    #2
  3. Jerry8A Win User
    Optical Drive Issue

    Hello Anak –

    Appreciate your detailed return. Your added steps really helped.

    Assuming I did the steps correctly, this is where I am now.

    Screenshot 12 shows my CD Disc shortcut on my desktop.
    Screenshot 10 shows the CD Drive shortcut listed in the “Send to” listing.
    Screenshot 11 shows the “Send to” listing after the steps were taken, but the CD drive name is not listed.

    So, it appears the steps did not work for me. And, I did try the steps, “If it still won’t do ……” and still no luck.

    What do you think?

    JerryA



    bluetooth issues - driving me mad, please help [​IMG]

    bluetooth issues - driving me mad, please help [​IMG]

    bluetooth issues - driving me mad, please help [​IMG]
     
    Jerry8A, May 16, 2020
    #3
  4. bluetooth issues - driving me mad, please help

    Need Help With Bluetooth Speaker, Issue is with volume control

    Hi Sierra,

    Welcome to Microsoft Community and thank you for your interest in Windows 10.

    I understand the inconvenience that you are experiencing. I will definitely assist you.


    Based on the description, the issue you are facing may be due to the Bluetooth speaker driver is outdated since it is new. Since the speaker is running in generic driver. Let’s try simple troubleshooting methods and check if it helps, follow the below
    methods information provided.

    Method 1.

    I suggest you to update the Bluetooth speaker device driver and check if it helps. Follow the below steps:


    • Press (Windows key + X) and click on “Device Manager”.

    • Click on “Bluetooth” and expand it.

    • Now right click on the speaker device and click on ‘’Update’’.
    If the issue still persist try the below method provided.

    Method 2.

    As you have mention this issue has occur after recent updates, I suggest you to check for the updates if any Bluetooth updates is pending.

    Type “Updates” in the search bar and click on “Check for Updates” from the left pane.

    Now click on “Check for Updates” button on the right pane, to receive a fresh list of updates and then install all the updates listed there.

    For any issues while installing Windows Updates, you may also refer to this link:

    http://go.microsoft.com/?linkid=9830262

    If the above method did not fix the issue try the below method.

    Method 3.

    I would recommend you to download the latest Bluetooth device driver form the Bluetooth manufacturer website and uninstall – reinstall the same in compatibility mode.

    Step 1.

    Follow the below steps to uninstall the Bluetooth speaker driver.


    • Press (Windows key + X) and click on “Device Manager”.

    • Click on “Bluetooth” and expand it.

    • Now right click on the speaker device and uninstall the Bluetooth speaker driver.
    Step 2.

    Follow the below steps to re-install the speaker driver.

    Note: Make sure you download the updated Bluetooth speaker driver.


    • Right-click on the setup file of the driver and select Properties.

    • Select Compatibility tab.

    • Check Run this program in Compatibility mode.

    • Let the driver install and then check the functionality.
    Hope this helps. Post us with status we will be glad to help you.
     
    Billion Debbarma, May 16, 2020
    #4
Thema:

bluetooth issues - driving me mad, please help

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