Windows 10: bluetooth issues - driving me mad, please help

Discus and support bluetooth issues - driving me mad, please help in Windows 10 Drivers and Hardware to solve the problem; I have a dell laptop E7470. 1. Bluetooth devices are connecting to "connected voice" options, sound does not come over the bluetooth headphones... Discussion in 'Windows 10 Drivers and Hardware' started by brokenlaptop, May 18, 2020.

  1. bluetooth issues - driving me mad, please help


    I have a dell laptop E7470.

    1. Bluetooth devices are connecting to "connected voice" options, sound does not come over the bluetooth headphones automatically, after doing a bit of research having to go into troubleshooting and apply fixes for setting the bluetooth headphones as default, it start working. Having to do this every single time.
    2. Bluetooh headphones are not playing in stereo, when i run the headphone test in youtube, the left and right channels are all playing on both the headphones, there is no seperation
    3. playing videos on youtube goes spinning, does not play sometimes, this is not due to bandwidth issues, but I believe connection to the bluetooth headphones

    The above issues do not exist when playing through wired headphones.

    Kindly help. I have tried all removing devices, repairing them; resetting the bluetooth headphones using manufacturer specific options; tried several bluetooth headphones.

    Best Regards

    :)
     
    brokenlaptop, May 18, 2020
    #1
  2. HEM
    HeM Win User

    bluetooth issues - driving me mad, please help

    Hi and welcome!

    I have no Bluetooth devices but I can suggest some general advises:

    1. You don't need "troubleshooting" but Right click on Taskbar speaker icon => Open Sound settings and choose desired output device :

    bluetooth issues - driving me mad, please help [​IMG]

    Perhaps, you have to do that every time...it depends on Bluetooth driver.

    2. Stereo issue: Go to Settings / Easy of access => Audio and see if Mono switch is ON :

    bluetooth issues - driving me mad, please help [​IMG]


    3. Normally, your Bluetooth headphones should not affect browsing, like YouTube watching/downloading but only its sound. I cannot think of something else but browser or bandwidth issues.
     
  3. bluetooth issues - driving me mad, please help

    I have a dell laptop E7470.

    1. Bluetooth devices are connecting to "connected voice" options, sound does not come over the bluetooth headphones automatically, after doing a bit of research having to go into troubleshooting and apply fixes for setting the bluetooth headphones as default, it start working. Having to do this every single time.
    2. Bluetooh headphones are not playing in stereo, when i run the headphone test in youtube, the left and right channels are all playing on both the headphones, there is no seperation
    3. playing videos on youtube goes spinning, does not play sometimes, this is not due to bandwidth issues, but I believe connection to the bluetooth headphones

    The above issues do not exist when playing through wired headphones.

    Kindly help. I have tried all removing devices, repairing them; resetting the bluetooth headphones using manufacturer specific options; tried several bluetooth headphones.

    Best Regards
     
    brokenlaptop, May 18, 2020
    #3
  4. Jerry8A Win User

    bluetooth issues - driving me mad, please help

    Optical Drive Issue

    Hello Anak –

    Appreciate your detailed return. Your added steps really helped.

    Assuming I did the steps correctly, this is where I am now.

    Screenshot 12 shows my CD Disc shortcut on my desktop.
    Screenshot 10 shows the CD Drive shortcut listed in the “Send to” listing.
    Screenshot 11 shows the “Send to” listing after the steps were taken, but the CD drive name is not listed.

    So, it appears the steps did not work for me. And, I did try the steps, “If it still won’t do ……” and still no luck.

    What do you think?

    JerryA



    bluetooth issues - driving me mad, please help [​IMG]

    bluetooth issues - driving me mad, please help [​IMG]

    bluetooth issues - driving me mad, please help [​IMG]
     
    Jerry8A, May 18, 2020
    #4
Thema:

bluetooth issues - driving me mad, please help

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