Windows 10: Bluetooth issues with bootcamp

Hey everyone,

I run Windows 10 partitioned on a Macbook Pro. 99% of my work is tied to MacOS, so Apple is a necessity. I run a fairly decent setup ('17 15" Macbook Pro i7, Radeon Pro video card) so I wanted to download W10 to enjoy some gaming. The only issue I'm facing is that the mouse I connect via Bluetooth only stays connected so long as the mouse is active. When I stop the mouse for a period of time, for example to type something, the mouse is disconnected when I go to move the cursor again.

When I open the Bluetooth menu and click "Add New Device" to see what's going on, I notice 2 things:

1. The mouse immediately (usually) starts working again without any additional input on my part
2. The mouse says "Connected" and doesn't give any indication that it disconnected in the first place.

I've tried to go into Device Manager, Bluetooth Radio, Power Management to make sure the computer isn't putting it to sleep to save power (common solution), but the Power Management tab is non-existent on my computer.

I'm running Windows 10. This problem occurs regardless of the battery mode I've got it in, and even when I've got the computer plugged in. The only solution I've found is to use a USB mouse rather than a Bluetooth mouse.

Is there a way to fix this? Is there some kind of event viewer that I can watch to see what exactly is causing the disconnect?

Thanks in advance!

submitted by /u/dannlea
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:)

 

Mac Bootcamp Windows 10 bluetooth issues - still!

Hello,



Thank you for writing to Microsoft Community forum.



I suggest you to follow the steps listed below and check if it works:

• Right click on the Windows icon on the taskbar and select ‘Device manager’.
  
• Open Device Manager, expand the Bluetooth Radios subtree.
  
• Right-click on ‘Apple Broadcom Built-in Bluetooth’ and choose ‘Update Driver Software’.
  
• Select ‘Browse my computer for driver software’ and click on ‘Let me pick from a list of device drivers on my computer’.
  
• Choose ‘Apple Inc.’ for Manufacturer, and ‘Apple Built-in Bluetooth’ for Model, and install it.
  

Close device manager, disconnect the device and reconnect.



Hope it helps.

 

MacBook Pro 15-inch 2017 Bootcamp Bluetooth not working

In that case I suggest you uninstall the Bluetooth device by follow the below steps.

Step 1:

Go to search box next to Windows icon and type Device Manager then click to open it.

Step 2:

Under Device Manager expand Bluetooth

Step 3:

Right-click on Bluetooth listed device and select Properties

Step 4:

Select the Drivers tab

Step 5:

Click on Uninstall Device

Step 6:

Restart PC and verify

Let me know the status after performing the above.

Regards

Shuaib

Independent Advisor

 

Mac Bootcamp Windows 10 bluetooth issues - still!

Hi,

Seems like an issue with the power management.

Try the steps listed below and let us know if it works:

• Open ‘Device Manager’.
  
• Right click on the ‘Bluetooth device’ and select ‘Properties’.
  
• Click on the ‘Power Management’ tab and uncheck ‘Allow the computer to turn off this device to save power’.
  

Regards,