Windows 10: Bluetooth Keyboard and Mouse Issues Since Windows Update

Discus and support Bluetooth Keyboard and Mouse Issues Since Windows Update in Windows 10 Drivers and Hardware to solve the problem; Ever since the recent update my bluetooth keyboard and mouse are hopeless! I changed the batteries on the mouse with brand new ones and it's better,... Discussion in 'Windows 10 Drivers and Hardware' started by b3nb123, Oct 13, 2020.

  1. B3NB123
    b3nb123 Win User

    Bluetooth Keyboard and Mouse Issues Since Windows Update


    Ever since the recent update my bluetooth keyboard and mouse are hopeless!

    I changed the batteries on the mouse with brand new ones and it's better, but every once in a while (<30 mins) I have to remove and reinsert them to get it to reconnect. (It will still be lit, but Windows not recognising it)

    The keyboard even worse. I have to reinsert the batteries and re-sync the keyboard but it will only work for a few minutes before losing contact with the computer. Any ideas if this is a common complaint?

    I'm using the onboard bluetooth from my motherboard, and decent Microsoft branded keyboard and mouse.
    Thanks

    :)
     
    b3nb123, Oct 13, 2020
    #1
  2. XYLEE DEL
    Xylee Del Win User

    Bluetooth driver goes missing when using with Surface wireless keyboard and mouse

    Hi Lawrence,

    This issue may have occurred due to connection issue between your computer and with the mouse and keyboard, or a software conflict. Since the driver is updated, we suggest that you check these articles for further troubleshooting steps:


    Meanwhile, can you also tell us the current driver that you have?

    Get back to us so we can assist you further.
     
    Xylee Del, Oct 13, 2020
    #2
  3. TONY929292
    tony929292 Win User
    bluetooth keyboard and mouse

    i have the mirosoft bluetooth keyboard / mouse and i cant use it untill windows boots up meaning i have to plug up a corded keyboard to get to the bios durins stratup or post

    does anyone know about this is there a fix tried searching myself no luck
     
    tony929292, Oct 13, 2020
    #3
  4. MELCHIZEDEK QUI
    Melchizedek Qui Win User

    Bluetooth Keyboard and Mouse Issues Since Windows Update

    can't connect bluetooth device.(mouse and keyboard)

    Hello,

    For us to better assist you, we'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • What is the make and model of your mouse and keyboard?
    • Were there any recent changes made prior to this issue?

    Meanwhile, we recommend performing the suggested workarounds in this article
    to resolve Bluetooth issues in Windows 10.

    We look forward to your response.

    Regards.
     
    Melchizedek Qui, Oct 13, 2020
    #4
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Bluetooth Keyboard and Mouse Issues Since Windows Update

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