Windows 10: Bluetooth keyboard cannot connect

QuangNguyen Nhu · Feb 16, 2019

I have a bluetooth keyboard and I cannot connect it with my laptop.

My laptop bluetooth have no trouble because it still can connect with other device (like my speaker)

And my bluetooth keyboard also working completely fine because it can connect with other devices (Iphone, android and even another windows 10 laptop) but could not make it with my laptop.

Before that, it still connect well until one day this trouble happened.

Here is what I've done to try to solve this:

- Turn off/on bluetooth setting and try again

- Disable bluetooth in device management

- Uninstalling bluetooth in device management

Here the phenomenom when I try to turn off/on the bluetooth setting, it always tell trying to connect to some bluetooth keyboard and succeed. But it is not my keyboard. And despite how many times I remove that strange device. It still going back after I turn on the bluetooth settings.

Please help.

:)

TexTwil · Feb 16, 2019

Cannot connect a bluetooth keyboard

Hi,
I'm trying to connect my Apple Magic Keyboard and Mouse via Bluetooth to my Win10 without any luck. The Apple keyboard and mouse work just fine when connected to a mac.

The bluetooth dongle I have on the win10 is the Asus BT400.

I did install the latest drivers of the BT400.

Any ideas?

surfsk8snow.jah · Feb 16, 2019

Bluetooth USB Dongle

Ok so here's a question. I had a revelation today that: "Duh, my keyboard/mouse is bluetooth, shouldn't that be the same thing?" My goal here is to get my new Motorola HT820 bluetooth headphones to work with on my computer.

Keyboard/Mouse is Logitech MX5500 Revolution, bluetooth wireless, came with a USB dongle that they connect through. I tried today to get the headset to work, and it won't receive sound. I can get it "connected," but with complications. I'm using Windows XP, have Setpoint 4.7, and I've tried the following:

-Changed the radio settings to a bluetooth hub instead of locked to the keyboard/mouse.

-Clicked "Connect Other Devices."

- Paired headphones with windows. Windows connects correctly, the device reads connections, windows shows it as "already connected" when I try to connect it again. I click on Control Panel -> Bluetooth Devices, and I see the "Motorola HT820" listed as "Passkey enabled," but it doesn't say "Connected" like the keyboard and mouse do. Also, audio does play on the headphones.

-Click on Properties on HT820, and then on services, it does not show any services at all.

- Searched around google, logitech, motorola websites & forums to answers or help, nothing. Closet I got was logitech's "Bluetooth FAQ" which has the following paragraph (http://www.logitech.com/lang/pdf/bluetooth/bluetooth-faq.pdf):

"3.6 How do I listen to music wirelessly with a Bluetooth headphone?
All you need is a Bluetooth headphone and a media player such as iTunes or Windows Media Player 10. For optimal results, it is recommended you use a headphone with Bluetooth 2.0 Enhanced Data Rate, to benefit from the maximum bandwidth (up to 3Mb/s).
Please refer to our online "How To" documents for step-by-step instructions related to your specific device (www.logitech.com/bluetooth/howto)." [That link transfers you back to the same pdf document - it's a circle]

-I tried to install latest Widcomm stack from broadcomm's website, but it says it's not compatible with this dongle.

-Called Logitech Tech Support - got a total jerk girl who straight up said "No i can't help you." And then wouldn't give me the time of day after that.

I've read on threads on Logitech forum that people are using this headset with logitech dongles. Any help getting this connected? I just don't want to have 2 bluetooth dongles connected when I rly only should need this one. Otherwise I guess I'll just purchase one of the ones above, and use that to connect my keyboard, mouse, and headphones all in one swoop.

Sidenote: anyone have experience/knowledge with behavior when 2 bluetooth USB dongles are connected to the same computer?

95Viper · Feb 16, 2019

Onn keyboard bluetooth doesn't lit the pairing light anymore how to reset??

ONN ONA14TA059 (01).pdf @ Manual Hub
BTKB14TA059 Bluetooth Keyboard User Manual ONA14TA059_User Manul_Qi_Rev4_3-25-2014_1 Hung Tat Electronic Co Ltd

Cleaned up images --> *89401-c3b2c0611a0d4b0ab58658a310654d8f.jpg* *89402-061c03a36cff2dcf348e9fe177bbc1d5.jpg*

Quoted directions, as is, from link above:

In the box
Using the wireless bluetooth keyboard
Power Indicator Light
Charging the keyboard
Android connecting settings
Pair Button
iPad connecting settings
Step 1:
On your iPad®, tap the
Charge your Bluetooth Keyboard fully before use.
Toggle Bluetooth
to On
Turning the Keyboard ON/OFF
5. When the Bluetooth device finds the Keyboard, select
“Bluetooth Keyboard” from the list.
2. To turn OFF, Slide the switch to the OFF position. The Bluetooth
light will blink 3 times and the Keyboard will turn OFF.
6. Using the Keyboard, type the
password shown on the tablet
(or device) and press enter.
Blinking
Step 5:
The keyboard will show up under Devices on the iPad. Select
Bluetooth Keyboard.
Touch
General
Pair button
7. After pairing successfully with the tablet, “Bluetooth Keyboard
Connected” is displayed. To disconnect, turn the Keyboard OFF.
ON
OFF
A code will appear on the screen. Enter this code on the keyboard
and click Enter.
A message will pop up when pairing is successful.
If pairing fails, repeat the steps above.
User
Manual
Micro
Pairing the Keyboard to a Bluetooth enabled tablet
User Manual
Charge your Keyboard with a PC, MAC or USB adapter.
NOTE: 5egarding battery life:
Continues use: up to 40 hours,Stand by: 300 hours.
3. The LED Charge Indicator Light on the Keyboard will light up
5ED when charging.
4. The LED Charge Indicator Light on the Keyboard will turn OFF
when finished charging.
1. Make sure the Bluetooth Keyboard is turned ON.
2. Press and HOLD the [Pair] button for 6 full seconds and the
[Bluetooth] light will flash continuously - the Keyboard is
now in pairing mode.
3. Keep the Keyboard and tablet (or other Bluetooth device) within
2 feet of each other during the pairing process.
4. Set your tablet (or other Bluetooth device) to search for
Bluetooth devices.
Touch
Bluetooth
NOTE: When turned ON, the Keyboard will automatically
connect to the last tablet (or other Bluetooth device) that it
was paired with. To switch to another device, turn OFF the tablet
or device and restart the pairing process with the new device.
Step 6:
Step 3:
Click Bluetooth.
BTK-059
Warning: Changes or modifications to this unit not expressly approved by
the party responsible for compliance could void the user's authority to operate
the equipment.
Click General.
1. Connect the small end of the included Micro USB Cable to the
USB charging port on the side of the Keyboard.
2. Connect the large end of the included Micro USB cable to an
available USB port on your computer (or other devices made for
USB charging.
1. To turn ON, Slide the switch to the ON position. The Bluetooth
light will blink once, then the Caps Lock light will blink once.
User Manual
FCC Part 15:
Toggle Bluetooth to On.
Step 2:
ON
OFF
Legal information
Step 4:
icon from the Home Screen.
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with Industry Canada License-exempt RSS-210. Operation
is subject to the following two conditions: (1) this device may not cause
interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
The Bluetooth word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc.
iPad is a trademark of Apple Inc., registered in the U.S. and other countries.
All trademarks and trade names are those of their respective owners.
Limited warranty
In the unlikely event that this product is defective, or does not perform properly, you may within One (1)
Year from your original date of purchase return it to the authorized service center for repair or exchange.
TO OBTAIN WARRANTY SERVICE:
t Provide proof of the date of purchase within the package (Dated bill of sale).
t Prepay all shipping costs to the authorized service center, and remember to insure
your return.
t Include a return shipping address (no P.O. Boxes), a telephone contact number, and the defective
unit within
the package.
t Describe the defect or reason you are returning the product.
Click to expand...

Google --> BTKB14TA059 Bluetooth Keyboard User Manual ONA14TA059_User Manul_Qi_Rev4_3-25-2014_1 Hung Tat Electronic Co Ltd

Hope it helps...

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