Windows 10: Bluetooth keyboard keeps disconnecting

Hey,


I have a problem with my work PC. it's a surface studio and several times a day the radio communications from the device to the studio stops. I normally have to wait, play with the batteries. try to navigate to the setting to run the troubleshooter (without typing: hardmode) to fix it. everytime I run the troubleshooter, it 'fixes' the issue. then it comes backs hours later. the keyboard is fully charged, the pen is fine, the mouse is fine its just the keyboard.


Ive tried disconnecting it via the Bluetooth (and had to attach ALL THE DEVICES since they all unsynced then) and the problem remains.


I get the feeling a windows update has caused this since I didn't have this issue before my maternity leave so nothing new has happened with the PC.

:)

 

Bluetooth mouse & keyboard disconnecting repeatedly


Hi guys!

Over the last couple weeks I have been having an issue with my bluetooth mouse and keyboard. Both disconnect out of the blue and only work again upon rebooting my Laptop.

- My bluetooth is always on
- My bluetooth states that both the mouse and keyboard are successful connected
- My drivers are up to date for both bluetooth devices

Can't seem to find a solution.

Thank you for the help!

 

Designer Bluetooth Desktop Keyboard bluetooth constantly disconnecting

Followed all steps, still no resolution, and my bluetooth mouse, headset, and even and xbox one controller all work and connect perfectly to bluetooth. Only the keyboard disconnects and unpairs. I highly doubt it is the keyboard's hardware, as it operates
just fine when its actually connected.

 

How to disconnect and reconnect bluetooth devices in Windows 10?

Hi Melody,

Thank you for posting your query in Microsoft Community. We understand the inconvenience caused and will assist you.

I suggest you to follow the steps provided below and check if it helps.

• Pair the Bluetooth device to the system.
• Right click on the Speaker icon in the System tray and select
  Playback Devices.
• Select the device and click on the drop down list next to Set default button.
• Select the option to connect and disconnect from the device.

Hope this helps. Keep us posted on the status for further assistance.