Windows 10: Bluetooth keyboard wont pair with a windows 10 computer

I am trying to connect and pair a bluetooth keyboard to my pc with no success. I have checked for a updated driver but am told that it is the latest one available. I have successfully paired the computer to my Samsung tablet and the keyboard to the tablet which proves that the computer and the keyboard are working correctly. I am being asked to enter a pin number which is to be entered onto the keyboard but I cannot find the pin. After a google search which gave me a way out of no pin number but didn't work I now have a nice, new shiny keyboard sitting redundant on my desk.

After reading a thread on here it appears that this is a common problem but when I entered a random 4 number pin eg 1234 as suggested that hasn't worked either. I am obviously not as lucky as all the other people who have used this method.

I have run the troubleshooter a few times but I haven't yet uninstalled the adapter in Device Manager. I am not that confident with the computer and would hate to mess it up further.

To add insult to injury my husband has successfully paired the keyboard to his Apple I-pad but strangely the i-pad supplied him with the pin number and this happened twice, different numbers each time.

The keyboard came from PC World and theirs is the only point of contact for support - all they want us to do is to take the devices in and they will work some magic at a price!

will someone take pity on me please and come up with a suggestion.?

:)

 

Can't pair Lenovo Bluetooth mouse and keyboard


I have two Microsoft Sculpt Mobile Bluetooth keyboards and two Microsoft Sculpt Touch Bluetooth mice and they have been tried on four different Windows 10 computers without success. They did work on these computers with Windows 7 or 8. Did you ever get your bluetooth keyboard to reliably pair?

 

Can't pair Lenovo Bluetooth mouse and keyboard


Testing a Lenovo Bluetooth mouse and keyboard, Model LXH-JME8002B.
Manage Bluetooth Devices finds the Lenovo Bluetooth Mouse and when I click PAIR I get Connected then Paired, but the mouse pointer will not move. I've tried this and without my Wireless Logitech mouse connected.

With the Wireless Logitech mouse removed, I can move the mouse pointer with the touchpad but the supposedly paired BT Mouse can't. With it connected I can move it with the Logitech mouse but not the Lenovo BT mouse.

Does not see the Lenovo Bluetooth Keyboard at all.

I'm at build 10074, updated last evening from 10061.

Everything in Device Manager looks copacetic:





Manage Bluetooth Devices looks right for the mouse as well:





This is my first try with a Bluetooth device.

My Specs are filled in.

 

Can pair new Microsoft Designer Bluetooth keyboard - but not connect

Hi

I just bought a new Microsoft Designer Bluetooth desktop keyboard to use with my Dell XPS 15 9530.

I'm running Windows 10 and I'm able to pair the keyboard by going to settings and adding and adding a new bluetooth device. It prompts me to type in the passkey on the keyboard and press enter.

After doing so, the device is added to the device list and after (very briefly) being listed as "Connected" it switches to be listed as "Paired".

In this state, the keyboard doesn't respond to any input - even after power cycling it. The keyboard even keeps blinking in the Esc-key as if it's still ready to pair.

I've reset the Bluetooth adapter, run the troubleshooter and made sure that all of my drivers are up to date. Nothing helps.

Any good suggestions?