Windows 10: Bluetooth mouse paired but will not connect

Discus and support Bluetooth mouse paired but will not connect in Windows 10 Drivers and Hardware to solve the problem; I have a Dell WM615 bluetooth mouse that was working perfectly up until a couple of weeks ago. It is now found by the laptop, and says it is paired,... Discussion in 'Windows 10 Drivers and Hardware' started by CalvinCoulter, Dec 9, 2019.

  1. Bluetooth mouse paired but will not connect


    I have a Dell WM615 bluetooth mouse that was working perfectly up until a couple of weeks ago. It is now found by the laptop, and says it is paired, but it does not connect and is inoperative. I've tried some of the usual fixes such as removing it from device manager, removing bluetooth altogether and re-installing it, searching for recent drivers, but all with no effect.

    :)
     
    CalvinCoulter, Dec 9, 2019
    #1

  2. Bluetooth mouse paired but will not connected any more


    Hi there,

    My Bluetooth mouse "Microsoft Sculpt Touch Mouse" is paired to my PC but will not connect any more. The only mean I found to get it back to work is to go in the Windows menu: Settings > Devices > Bluetooth, to delete "Microsoft Sculpt Touch Mouse" device, to push the bluetooth pairing button on the mouse and to request new pairing on PC side. Then it is paired and connected, it works for a while, and then again connection is definitely lost and I need to redo all the stuff above.

    Drivers (mouse and bluetooth radio) are up-to-date as said by Windows itself.

    Anyone had this kind of problem? Any idea on how to solve it?
    I think it is linked to my update from WIN 7 to WIN 10.

    Many thanks by advance!
     
    quetzalcoatl, Dec 9, 2019
    #2
  3. Paired bluetooth mouse now not connecting


    Hey, back before the free windows 10 update i had windows 8.1 and i paired my bluetooth mouse to that without any problems. as soon as i upgraded i now have the problem where it says that my mouse is paired but i can seem to connect to it. i have tried to remove the device and re-connect it but it now says that "remove failed"

    Can anyone help?
     
    maxalexcam, Dec 9, 2019
    #3
  4. Ztruker Win User

    Bluetooth mouse paired but will not connect

    Can't pair Lenovo Bluetooth mouse and keyboard


    Testing a Lenovo Bluetooth mouse and keyboard, Model LXH-JME8002B.
    Manage Bluetooth Devices finds the Lenovo Bluetooth Mouse and when I click PAIR I get Connected then Paired, but the mouse pointer will not move. I've tried this and without my Wireless Logitech mouse connected.

    With the Wireless Logitech mouse removed, I can move the mouse pointer with the touchpad but the supposedly paired BT Mouse can't. With it connected I can move it with the Logitech mouse but not the Lenovo BT mouse.

    Does not see the Lenovo Bluetooth Keyboard at all.

    I'm at build 10074, updated last evening from 10061.

    Everything in Device Manager looks copacetic:


    Bluetooth mouse paired but will not connect [​IMG]


    Manage Bluetooth Devices looks right for the mouse as well:


    Bluetooth mouse paired but will not connect [​IMG]


    This is my first try with a Bluetooth device.

    My Specs are filled in.
     
    Ztruker, Dec 9, 2019
    #4
Thema:

Bluetooth mouse paired but will not connect

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