Windows 10: Bluetooth MS Sculpt Comfort Mouse Connection Issue

The mouse was connected to my pc until on Monday I connected the mouse to another PC.


When I came back to my office the mouse would not connect with my PC. So I removed the device and tried to re pair the device with my PC and I get this





I tried the mouse with a different PC and it connected perfectly.


I suspect there is something in the settings/registry that is preventing this mouse from reconnecting with my PC. I have tried uninstalling all my Bluetooth devices and rebooting no result. I updated all bluetooth drivers and no result,.


Failing a PC reset please help.

:)

 

Microsoft Sculpt Comfort Mouse won't connect

My Microsoft Sculpt Comfort Mouse worked yesterday without any issue but today it won't connect. I have tried the following:

- Turn laptop off and on

- Turn mouse off and on

- Removed device under bluetooth settings and tried to add device but never appeared

- Removed device under Device Manager

- Turned bluetooth on and off

- Connected mouse to other devices easily

- Connected other bluetooth devices to laptop easily

- Added new batteries

- Checked for driver updates (no drivers)

- Ran troubleshoot for bluetooth and hardware

Any other suggestions?

 

Microsoft mouse sculpt comfort mouse won't connect through bluetooth on chromebook

Microsoft mouse sculpt comfort mouse won't connect through bluetooth on chromebook.

***The post was moved to the appropriate forum category by the moderator.***

 

Sculpt comfort mouse windows 10 gestures

Hi Jacob,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience you are facing in accessing Sculpt Comfort Mouse on Windows 10.

This issue might have occurred due to corrupted/ outdated drivers, try the below and check if it helps.

Step 1: I suggest you to uninstall the mouse drivers.

• Right click on Windows key,
  select Device Manager.
• Select Device Manager.
• Expand Mice and other pointing devices.
• Right click on each of the drivers and click on
  Uninstall.

Step 2: Manually install the mouse drivers from the link below.

Refer: Sculpt Comfort Mouse

Choose the current operating system under
What operating system are you using?

Hop it helps. Kindly update the status of this issue, we will be happy to help you.