Windows 10: Bluetooth not in device manager

Discus and support Bluetooth not in device manager in Windows 10 Drivers and Hardware to solve the problem; I am currently trying to connect bluetooth headphones to my computer. when i click add bluetooth or other device it says i have to turn bluetooth on... Discussion in 'Windows 10 Drivers and Hardware' started by Alisha-, May 3, 2020.

  1. Alisha- Win User

    Bluetooth not in device manager


    I am currently trying to connect bluetooth headphones to my computer. when i click add bluetooth or other device it says i have to turn bluetooth on but that is not an option in my settings. I tried troubleshooting bluetooth and it came back saying that bluetooth is not available on my device.However, i am currently using a bluetooth mouse and keyboard. i also am unable to update the bluetooth driver as it is not coming up in device manager. i have already tried the suggestions in https://answers.microsoft.com/en-us...-manager/ccfa2f34-ac5e-4718-b499-e6050e511a41 and still have the issue. any help would be much appreciated :


    Bluetooth not in device manager 90d96044-c32f-4c7f-9d43-cc832247fd8a?upload=true.png Bluetooth not in device manager 8eb3227a-d8a1-4d0b-9986-c0e9f0b3d3a4?upload=true.png

    :)
     
    Alisha-, May 3, 2020
    #1
  2. Arun B J Win User

    Bluetooth Driver Disappears from Device Manager and Settings/Devices

    Hi,



    Thank you for posting the query on Microsoft Community.

    I understand your concern regarding the issue that you are facing.

    I suggest you to follow the steps below and check if it helps

    Method 1: Troubleshoot

    Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your Drive. Refer these steps:

    • Press Windows key +X, select Control panel
    • Change the view by option on the top right to Large icons
    • Click on troubleshooting and click on the view all option on the left panel
    • Run the Hardware and devices troubleshooter


    You may follow the steps and check if it helps in resolving the issue, as the device might be hidden.

    • Press Windows key + X.
    • Click on Device Manager.
    • Click on View.
    • Click on Show Hidden Devices.
    • Search for the Bluetooth device.
    • Right click on the Bluetooth device and click
      uninstall.


    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist
     
    Arun B J, May 3, 2020
    #2
  3. Bluetooth not listed in device manager

    Thank you for your suggestion, but it has not helped.

    Please note that the Bluetooth adaptor is not listed in the Device Manager.

    There fore I cannot upgrade the software.

    Are there any suggestions on loading the Adaptor, is this hardware supplied by the Manufacture of my PC.

    How do I load the Bluetooth Adapter

    Regards

    Terence Belton
     
    TerenceBelton, May 3, 2020
    #3
  4. Rey Cam Win User

    Bluetooth not in device manager

    Can't Find Bluetooth on device manager.

    Hi LoChung,

    This may be caused by a corrupt or an outdated driver. It may also be caused by an incorrect device connection setup.

    We suggest that you check Fix Bluetooth problems in Windows 10: FAQ. Please perform the steps on the following
    topics to resolve your issue:

    • How can I automatically fix common Bluetooth problems?
    • The Bluetooth toggle is missing in Bluetooth & other devices settings or can't be turned on.
    • Bluetooth doesn't appear and there are no unknown device listed in the Device Manager.

    If the issue still persists, kindly give us more details by answering the following questions:

    • Have you done any recent changes on your computer prior to this issue?
    • Have you tried your Bluetooth device with another computer and check if you were able to use it?

    Keep us updated with the status of the issue so that we can resume working on your concern.
     
    Rey Cam, May 3, 2020
    #4
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Bluetooth not in device manager

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