Windows 10: Bluetooth not registering in device manager (QCA9565)

Hey TenForums,

I've recently decided to add a better bluetooth module to my desktop, than a 2$ dongle, so I decided that the cheapest alternative was to get a PCIe to mPCI adapter card and slot in a wireless card from an old laptop.
This seemed to work beautifully, as it immediately found the card and got WiFi up and running.
The problem though, is that it absolutely refuses to install drivers for the bluetooth portion of the card and won't even show a bluetooth module in device manager.

Generic windows drivers, Dell, HP, Acer, dubious website ini's - I've tried them all.
The best "clue" I've got for now, is that all the cards are listed in the driver ini's as USB VenID and DevID, while it's PCI VenID and DevID in my device manager - I've got a feeling that that might be what's screwing with the installation. My brightest idea at the moment would be to modify the installation files, so they correctly identify the hardware, but I'm way out of my depth.

I've been messing around with the drivers for about a day now and it's getting quite frustrating, so I thought I'd turn to you for help - any ideas?

:)

 

Bluetooth Driver Disappears from Device Manager and Settings/Devices

Hi,



Thank you for posting the query on Microsoft Community.

I understand your concern regarding the issue that you are facing.

I suggest you to follow the steps below and check if it helps

Method 1: Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your Drive. Refer these steps:

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Hardware and devices troubleshooter

You may follow the steps and check if it helps in resolving the issue, as the device might be hidden.

• Press Windows key + X.
• Click on Device Manager.
• Click on View.
• Click on Show Hidden Devices.
• Search for the Bluetooth device.
• Right click on the Bluetooth device and click
  uninstall.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist

 

Bluetooth not listed in device manager

Thank you for your suggestion, but it has not helped.

Please note that the Bluetooth adaptor is not listed in the Device Manager.

There fore I cannot upgrade the software.

Are there any suggestions on loading the Adaptor, is this hardware supplied by the Manufacture of my PC.

How do I load the Bluetooth Adapter

Regards

Terence Belton

 

Can't Find Bluetooth on device manager.

Hi LoChung,

This may be caused by a corrupt or an outdated driver. It may also be caused by an incorrect device connection setup.

We suggest that you check Fix Bluetooth problems in Windows 10: FAQ. Please perform the steps on the following
topics to resolve your issue:

• How can I automatically fix common Bluetooth problems?
• The Bluetooth toggle is missing in Bluetooth & other devices settings or can't be turned on.
• Bluetooth doesn't appear and there are no unknown device listed in the Device Manager.

If the issue still persists, kindly give us more details by answering the following questions:

• Have you done any recent changes on your computer prior to this issue?
• Have you tried your Bluetooth device with another computer and check if you were able to use it?
  

Keep us updated with the status of the issue so that we can resume working on your concern.