Windows 10: Bluetooth not working and can't update driver in device manager

Last night my all my bluetooth devices stopped working. When I run the troubleshooter it says that my device does not have bluetooth. In the device manager I can see bluetooth if I show hidden devices, but when I click on properties it it shows nothing. All of the devices under bluetooth have code 45 errors.

:)

 

bluetooth not showing after updating driver from device manager

Hello Srini,

As you are facing issues with accessing Bluetooth option after updating the drivers, we will help you with this issue.

This issue might have occurred due to incompatibility of the Bluetooth drivers for your device.

Try the below steps to rollback the drivers to previous version and check if it helps.

Step 1: Fix the driver issues.

Press Windows + X keys from the keyboard, click on
Device Manager and on Scan for hardware changes.

Step 2: Rollback the driver.

• Press Windows + X keys from the keyboard, click on
  Device Manager.
• If you are able to find the Bluetooth drivers, expand it.
• Right click on driver, select Properties.
• Go to Drivers tab, click on Roll Back driver.

Hope it helps. Get back to us with an updated status of this issue for further assistance.

Thank you.

 

Bluetooth services and device manager

Hi Tina,

Having an incompatible driver causes functionality issues like what you are experiencing right now with your Bluetooth. To resolve such issue, we suggest that you uninstall and reinstall your Bluetooth drivers manually instead of letting Windows search for
an updated driver automatically. Here are the steps to do that:

• Visit your device manufacturer’s website to download the latest driver.
  
• Right-click on the Start button, then select Device Manager.
• Select Bluetooth, then the Bluetooth driver
  name.
• Right-click on driver and then select Uninstall device >Delete the driver software for this device check box >
  Uninstall.
• After uninstalling, right-click the driver that's having the issue, select
  Update driver > Browse my computer for driver software.
• Select Browse > look for the drivers you've just downloaded >
  OK.
• Select Next > follow the steps to install the driver >
  Close.
• Restart your computer.

You can also refer to this
article to see troubleshooting steps for common Bluetooth issues.

Update us on the status of the issue.

 

Device Manager Un-Hiding Hidden Devices

When you connect a plug and play device, Windows Plug and Play manager detects it, finds and installs the driver. Device Manager lists the device with a solid icon.

The driver is only removed when you uninstall the device, not simply by disconnecting the device. When the device is disconnected, its driver is still installed. By default, Device Manager only displays connected devices. When you show hidden devices, note the Bluetooth icon you see is semi-transparent (not opaque). That indicates a "non-present" device. Sometimes also called a "ghost" device. The driver is still installed but the device is not currently detected (i.e. not connected).

Device can be disconnected when

• Device unplugged (e.g. removing a USB device)
• Turning a device OFF
• Disabling the device in BIOS (then windows won't detect it) or
• Device failure

So

• Check BIOS as suggested
• Check board connections
• Can b/t be turned off by a switch? or keyboard combination?

Also possible the b/t h/w failed