Windows 10: Bluetooth not working either error 31 or 10

Discus and support Bluetooth not working either error 31 or 10 in Windows 10 Software and Apps to solve the problem; Since no matter how I try to upload a screenshot, you'll have to work without it. I cannot connect to any of my Bluetooth devices. None of them are... Discussion in 'Windows 10 Software and Apps' started by Bo Satcher, Mar 25, 2023.

  1. Bluetooth not working either error 31 or 10


    Since no matter how I try to upload a screenshot, you'll have to work without it. I cannot connect to any of my Bluetooth devices. None of them are seen when rescanned for either. I left for dinner tonight with everything working. Came home and have nothing showing connected that isn't hard wired now. Device Manager shows an error 31 from the Broadcom BCM20702 Bluetooth 4.0 USB Device. Below that it shows a working? Intel Wireless BluetoothR device or driver. I followed a few websites that "address" the error 31. All but one did nothing. The one that changed anything just changed

    :)
     
    Bo Satcher, Mar 25, 2023
    #1
  2. aasim1111 Win User

    Bluetooth in windows 10

    My computer specs are as listed in the profile. I think all of you guys are correct. I don't have built-in Bluetooth in mobo.

    I contacted skull candy headphones and thy have told me if I do not have built-in Bluetooth, I would need a dongle which supports at least a2dp. I do not know what the heck that means. I have a feeling I would need more than a cheap dongle.

    Anyone suggest some a2dp adapters. I searched but don't know what a2dp is so couldn't make a decision
     
    aasim1111, Mar 25, 2023
    #2
  3. P4-630 Win User
    Bluetooth in windows 10

    USB-BT211 Mini Bluetooth Dongle - Support

    • Support A2DP for Wireless Stereo Music Playback
    Edit: This is a dongle with old BT version I see now, but I'm sure you can find a Asus BT4.0 version.

    Edit2:

    @aasim1111 I have this one, it doesn't show that it supports A2DP in the specs but I think it'll work, otherwise send a mail to Asus and ask.
    USB-BT400|Adapters|ASUS Global
     
    P4-630, Mar 25, 2023
    #3
  4. Bluetooth not working either error 31 or 10

    error code 31

    Hi Roderick,

    To resolve the error code that you encountered, we recommend that you check this support page article:
    Error codes in Device Manager in Windows. Please refer to
    Code 31: "This device is not working properly" section and follow the suggested troubleshooting steps.

    Feel free to post back if you need more help.
     
    Jennifer Cha, Mar 25, 2023
    #4
Thema:

Bluetooth not working either error 31 or 10

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