Windows 10: Bluetooth not working properly

hi,i need help with my Bluetooth. my bluetooth mouse stopped working suddenly 2 weeks ago.even though my bluetooth pen is working propely i believe i have a bluetooth issue.- the mouse is conneting by bluetooth to my friend's laptop with no problem- bluetooth icon doesnt sppear in Action Service- bluetooth icon doesnt appear in the Device Manager- bluetooth ON/OFF option doesn't appear in the 'bletooth and other devices' window in settings- bluetooth troubleshooting says "bluetooth is unavailable on this device. please try....."- already trid microsoft video for fixing the problem- already tri

:)

 

bluetooth not working properly

Hi,

I'm Diego Rios, an Independent Advisor willing to help other Microsoft customers.

Regarding your question:

I suggest you to follow the troubleshooting methods listed below:

1, Try to run the Apps troubleshooter to fix issues that may prevent app from working properly in the link below:

https://support.microsoft.com/en-us/help/402749...

2. Try to add the Bluetooth device again.

3. Try uninstall and reinstalling your Bluetooth drivers and look for updates first

Also, I attach some link with more procedures in case the steps above didn't work:

https://support.microsoft.com/en-us/help/14169/...

https://answers.microsoft.com/en-us/windows/for...

I hope it works,

Best Regards,

Diego R.

 

Can't get Bluetooth working...

If your sure that its recognised properly then have a look on this links page http://www.holtmann.org/linux/bluetooth/

The only thing i can think of to fix if it isnt recognised by linux is the following:

Firstly you have to find out what chipset your bluetooth dongle uses.
Secondly i think your going to have to basically compile your own kernel and include the module for the chipset that your bluetooth dongle uses.
Thirdly depending on if you add it to the kernel or as like built in you will have to add the name of the module to a config file which is used when you boot linux.

If the kernel doesnt have support for your bluetooth dongle then you can either try and find a different copy of the kernel which does or try and find the driver for it.

To recompile your own kernel however requires a whole guide itself , plus different linux distro's will have different kernels with different options and slightly different config files.

Only thing i can suggest is going to www.gentoo.org and reading through their handbook, its basically step by step setting up linux manually, in the handbook there is a page or two on recompiling your kernel for your particular configuration.

 

Bluetooth not working

Hi,

For us to properly isolate the issue with your Bluetooth, we would like to know the following:

• Are you getting any error messages? If yes, what is the error message?
• Have you tried installing the latest Bluetooth driver from the manufacturer's website?

As an initial troubleshooting to isolate the issue, we suggest that you try pairing your Android phone to your Bluetooth dongle. If it connects, there is a possibility that you missed some steps in paring your headphone to your dongle. If this is the case,
we suggest that you refer and check your headphone's manual for the proper setup/pairing, or contact your headphone's manufacturer.

We look forward to your response.