Windows 10: Bluetooth not working, says I have to check radio status?

For some reaosn while I was doing work, suddenly my bluetooth stopped functioning, now there is no option to even turn it on. I used the Bluetooth troubleshooter to check whats going on and it says to "check bluetooth radio status" How do I do that?

:)

 

My Bluetooth won't turn on. Troubleshooter returns this message: "Check Bluetooth radio status -- not fixed"

Thank you. See below:

1. As mentioned, I already ran the troubleshooter , and this is when I got the message "Check Bluetooth radio status... not fixed".

2. "A. Rollback the Driver" this is not showing as an option for me.

B. "Uninstall the Driver ....Uninstall >
Reboot the computer > The driver will be installed automatically when you restart ."

I am trying to avoid a reboot if possible. I believe a reboot will fix the issue, but I have a lot of work open right now, and was hoping to find a way to solve this without a reboot.

3. "Head to following Microsoft help on Bluetooth issue and execute the steps there

https://support.microsoft.com/en-us/help/14169/... "

This article suggested I open the Services window (which I did), but I could not locate "Restart Bluetooth Support.

4. "Head to following Microsoft help on Bluetooth issue and execute the steps there

https://support.microsoft.com/en-us/help/14169/... "

I had found this article previously and already did "restart" Bluetooth Support Service. This did not work.

So....the only thing I have *not* done is reboot. I will do this later after I have closed out all of my work.

Thank you.

 

Bluetooth Not Working

Hi John,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.



I suggest you to follow the steps below and check if it helps.

Method 1: Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with device. Refer these steps:

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel.
• Run the Hardware and devices troubleshooter.

Method 2: I suggest you to update the Bluetooth drivers from the manufacturer web site. If the issue persist uninstall and reinstall the drivers.

• Right-click the Start menu, and select Device Manager.
• Expand Bluetooth
• Right-click on Bluetooth Radio and select
  Update Driver Software…
• Select Search automatically for updated driver software

Note: You can also check your computer manufacturer’s support website for Bluetooth driver packages for your computer that are compatible with Windows 10.



Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

Bluetooth Radio Status Requires Frequent Repair

I've had an issue with my mouse pointer freezing and jumping for some time now. I ran Bluetooth troubleshooter for Win 10, and it said it fixed the Bluetooth radio status. This seemed to cure the pointer problem. Then, while playing Microsoft Solitaire
the pointer began stopping and jumping again. Thinking maybe it was the game, I uninstalled it, installed it, and the problem continued. It carried over into all other pointer movements in every other thing I did with my laptop.

I moved the USB receiver to another port, farther from the mouse, and again, it seemed to help. And then the issue cropped up again.

Finally I bought a new Logitech mouse, and at first I had no problem. And then it started again.

Every time I run the troubleshooter it fixes the Bluetooth radio status, the pointer is good for awhile, and then has fits again. I'm at a total loss as to what can be done. Any suggestions would be appreciated. Thanks.