Windows 10: Bluetooth Radio has disappeared from device manager

Good afternoon all,


I have been using my bluetooth mouse just fine on my new Dell XPS-9575 for several months. Well today, it quit working, along with all bluetooth devices. Apparently bluetooth is OFF.


I checked the device manager and it is no longer there. I have tried installing a new device and it doesn't ever find it there either. I have downloaded and installed all relevant drivers from Dell's support page and restarted the PC many times.


Does anyone have any ideas at all? I know this has been discussed in great detail in older threads but I never found a solution there. Thanks.

:)

 

Bluetooth disappeared from Device Manager

I have the same problem as Benjamin with an Acer Aspire Switch 10. Was working fine with Bluetooth speaker. Now all trace of Bluetooth has disappeared from Device Manager. The Bluetooth troubleshooter tells me my tablet is not compatible with bluetooth!
I have tried re-installing the Broadcom Bluetooth Driver from the Acer site but to no avail and tried most of the other suggestions including windows update listed in Benjamin's post.

Appreciate any help

PJL

 

Bluetooth Device Disappeared from device manager

After the last Windows update my computer no longer has Bluetooth capability and the Bluetooth device has disappeared from the device manager.

The device that I was paired to is still in the Bluetooth & Other devices but it says Bluetooth is turned off. I have turned it on and restarted my computer. Still no Bluetooth.

Suggestions

 

Bluetooth Driver Disappears from Device Manager and Settings/Devices

Hi,



Thank you for posting the query on Microsoft Community.

I understand your concern regarding the issue that you are facing.

I suggest you to follow the steps below and check if it helps

Method 1: Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your Drive. Refer these steps:

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Hardware and devices troubleshooter

You may follow the steps and check if it helps in resolving the issue, as the device might be hidden.

• Press Windows key + X.
• Click on Device Manager.
• Click on View.
• Click on Show Hidden Devices.
• Search for the Bluetooth device.
• Right click on the Bluetooth device and click
  uninstall.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist