Windows 10: Bluetooth randomly disconnecting

Discus and support Bluetooth randomly disconnecting in Windows 10 Ask Insider to solve the problem; On my ASUS VivoBook laptop the Bluetooth will randomly disconnect my Logitech M720 mouse and AirPods while I’m using them. I can’t seem to figure out... Discussion in 'Windows 10 Ask Insider' started by /u/SpokenThread, Nov 19, 2020.

  1. /U/SPOKENTHREAD
    /u/SpokenThread Win User

    Bluetooth randomly disconnecting


    On my ASUS VivoBook laptop the Bluetooth will randomly disconnect my Logitech M720 mouse and AirPods while I’m using them. I can’t seem to figure out the problem I don’t think it’s an issue with either of these devices I think it’s a problem with Windows. The Bluetooth will still stay on the laptop and I have to go into the settings and manually reconnect the devices for them to work again. Usually it will work for maybe an hour or two just fine but once it disconnects once it keeps doing it every five to ten minutes after that first time. Does anyone have any ideas?

    submitted by /u/SpokenThread
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    :)
     
    /u/SpokenThread, Nov 19, 2020
    #1
  2. THOMAS SEBESTYEN
    Thomas Sebestyen Win User

    Bluetooth adapter disconnects randomly. (NOT just devices.)

    First of all, let me list all my specs.

    ASUS ROG GL752VW

    Intel core i7 6700 @ 2.6GHz

    Windows 10x64

    16GB RAM

    Now my problem: my Bluetooth adapter seems to disconnect randomly and I have no idea why. Sometimes it will go months without ever disconnecting, and sometimes it disconnects and goes months without even working. The little icon disappears from my taskbar, and I am unable to use Bluetooth. My computer reports that I don't have bluetooth. I am not sure of the exact adapter but I do know it is Intel and that they are together. I never ever have any issues with WiFi however Bluetooth is just causing me all sorts of hell.
    I've tried all of the following things, so please don't suggest them...

    Rebooting. Tried it multiple times

    Reinstalling the drivers. With and without rebooting.

    Uninstalling the device from Device Manager and reinstalling it.

    "Repair"ing the driver from the installer.

    Can anyone help me?
     
    Thomas Sebestyen, Nov 19, 2020
    #2
  3. JACOPRETORIUS
    JacoPretorius Win User
    Bluetooth Mouse randomly connects/disconnects

    Hi

    My brother has a Lennovo Notebook with Windows 10. He also has a Microsoft Designer Mouse (Bluetooth) connected to it. Now, just suddenly two weeks ago the mouse pointer did not move smooth anymore. Also the mouse connects and disconnects randomly and also
    at quite some speed. He bought a new mouse (same mouse) and still the same story. He connected my MS Sculpt Mouse.... and still the same story. I have updated the Lennovo Bluetooth drivers but the problem persist. I searched for drivers for the mouse but couldnt
    find any. Any suggestions please?

    Kind regards

    Jaco Pretorius
     
    JacoPretorius, Nov 19, 2020
    #3
  4. EESHWAR KUMAR
    Eeshwar Kumar Win User

    Bluetooth randomly disconnecting

    How to disconnect and reconnect bluetooth devices in Windows 10?

    Hi Melody,

    Thank you for posting your query in Microsoft Community. We understand the inconvenience caused and will assist you.

    I suggest you to follow the steps provided below and check if it helps.

    • Pair the Bluetooth device to the system.
    • Right click on the Speaker icon in the System tray and select
      Playback Devices.
    • Select the device and click on the drop down list next to Set default button.
    • Select the option to connect and disconnect from the device.

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Nov 19, 2020
    #4
Thema:

Bluetooth randomly disconnecting

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