Windows 10: Bluetooth says connected voice, music for headphones, but no audio

Hey there, I'm having a slight problem with my bluetooth headphones connecting to my windows 10 device. They work perfectly fine on my other devices, but when I try to play audio from my laptop, I cannot hear anything. However, for some reason, windows says that my headphones are connected for both voice and music. Additionally, sound is playing from my laptop speakers which leads me to believe that it's likely a bluetooth issue. Here's a list of all the things that I have tried:

1] Turning bluetooth off and on

2] Restarting my laptop

3] Updating Windows

4] Updating the headphones software

5] Updating my bluetooth drivers

6] Removing and adding back my headphones as a paired device

7] Checking the default playback device

8] Checking volume

9] Seeing if the bluetooth support service is on

10] Using the troubleshooter for both audio and for bluetooth

Is there anything that I am missing that I could do to try to solve this problem. Any help is greatly appreciated!

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:)

 

Bluetooth Headphones only connect to voice and music

Today my headphones started to only use voice and music, when yesterday [the day i got them] they did all noise. I have re paired the headphones to the computer, remove and re add them to the computer list, and remove the computer from the headphones bluetooth
list. Everytime I reconnect them they just say connected to voice and music.

 

Bluetooth headphones 'connected', Audio, Voice not connected

When I usually connect my headphones to my computer, after connected, the words "Audio, Voice" show up next to it. Today it stopped doing that and I'm getting nothing in the way of sound. it says 'connected' but not 'audio, voice' and of course, I'm getting
no sound. The headphones work fine on other devices, it's the computer that's giving me trouble.

 

Windows 10 says bluetooth headphones are connected but also not connected

This is one of those nightmare issues where it seems to only be a problem between one computer and one device. The headphones connect just fine on other windows 10 machines, and other bluetooth headphones connect just fine to this computer.

Details:

Upon adding the device in bluetooth, windows says the headphones are connected, but the headphones do not indicate they are connected. The headphones are listed with three separate entries in the bluetooth settings window, under input devices, audio, and unspecified, but this is also the case on the computer where the headphones work just fine. In playback devices, the headphones are listed, but show as disconnected. Selecting "connect" does nothing.

In Devices and printers, the headphones show as connected and troubleshooter finds no problems. If the devices were paired by selecting the available devices listing that the headphone instructions say to select, the right-click menu does not show the "control" option. If paired by selecting the other listing, the control option will be there, but the only option will be to use the device as a proximity lock. Also pairing this way will cause the default windows 10 bluetooth settings window to minimize instantly whenever opened until the device is removed.

Steps already taken:

Used both device manager and a driver utility to check for for driver updates, uninstalled bluetooth devices and drivers and reinstalled, ran sfc /scannow, restarted pc and re-paired headphones numerous times.