Windows 10: bluetooth set up for air pods

help with air pod Bluetooth connection.

:)

 

Air pods keep disconnecting while in use

Hello,

I have Windows 10 and Apple Air Pods. For months now, sometimes in the evening if I'm listening to music or watching something on my laptop, the Bluetooth disconnects from my Air pods. I've done research and found that Air Pods will automatically disconnect
if they're not in use. The issue is they are, but they act like they aren't. Example: I'm listening to music and then they disconnect in the middle of what I'm listening to, and the song starts playing through my laptop speakers.

My Air Pods (obviously) don't give me problems connecting to my iPhone so at first I thought it was an Apple issue. I was told that because they are Bluetooth devices, there shouldn't be any issues despite it being an Apple product. I also found out my brother
has Windows 10 and Air pods, but he's never had any issues.

I've already tried:

• removing the device then adding it back. This usually works until it happens all over again the next day.
• Reconnecting them only for it work then 30 seconds later they disconnect again.
• I tried to update any drivers, only to be told that everything's up to date
• I've checked around my area to see if any other Bluetooth device is causing interference
• Sometimes I leave my Air Pods charging until I use them later, but this still happens.

This is very frustrating. Please help.

 

Air pods and Windows 10 not connecting

Air pods paired but will not connect to Windows 10. Was working until last week. Did all the suggestions that are on the internet with services, updates, etc. Anyone have a solution?

 

Problem with audio playing through Apple Airpods

Hello,

Thank you for replying.

Please try the below steps and check if the issue persists.

Method 1:

Un-pair and re-pair the Air-pods.

1. Go to Settings
   > Devices > Bluetooth & other Devices.
   
2. Click on the Air-pods and select
   Remove.
   
3. Now, click on Add Bluetooth or Other device.
   
4. Select Bluetooth and pair the
   Air-pods.
   

Method 2:

Try updating the Bluetooth drivers.

You can follow the article on
update drivers in Windows 10.

Hope it helps.

Prakhar Khare

Microsoft Community - Moderator