Windows 10: Bluetooth Sound Output with Sony WH 1000xm4

Discus and support Bluetooth Sound Output with Sony WH 1000xm4 in Windows 10 Drivers and Hardware to solve the problem; I have a new pair of Sony WH 1000xm4 bluetooth headphones that pair and play with my iPhone no problem. With Windows 10, I am able to pair the... Discussion in 'Windows 10 Drivers and Hardware' started by john_11_22, Aug 31, 2020.

  1. Bluetooth Sound Output with Sony WH 1000xm4


    I have a new pair of Sony WH 1000xm4 bluetooth headphones that pair and play with my iPhone no problem. With Windows 10, I am able to pair the headphones and they show up as a paired bluetooth device, but then there is no option to select them as the sound output. I am using an MSI g66 stealth laptop. I have the latest version of windows version 2004.


    I have tried all the usual steps unpairing and re-pairing, updating windows, updating firmware on the headphones, coming back the next day and trying all of those steps again. I have also sought support through windows who has recommended uninstalling and reinstalling the drivers, which I have done a few times now without fixing the problem.


    Put another way, the central problem is that in the device manager the headphones show up as a bluetooth device, but NOT under 'Audio inputs and outputs' and therefore I am unable to select them as an audio output under windows settings


    My hunch is that the windows driver is screwed up. I think I want to try installing a third party driver, but I do not know which driver.

    :)
     
    john_11_22, Aug 31, 2020
    #1

  2. Bluetooth Headphones

    I just bought Sony's WH-1000XM4s and I am having difficulty with using it on my Windows 10 PC. It shows up in Bluetooth as LE_WH-1000XM4 and when I connect it, it shows up in other devices, not in audio so I can't listen to anything without using a wire.
     
    Aman Fichtman, Aug 31, 2020
    #2
  3. Poor sound quality Bluetooth Sony WH-CH700N with Windows 10

    Hi guys,

    I have just bought a new Wireless Noise Cancelling Headset Sony WH-CH700N. No problem in pairing it with Windows10 however the sound quality when connected via Blootooth is absolutely outrageous. It is great when connected with cable though.

    Do you think it is somehow possible to improve the audio quality when in Bluetooth?

    Thanks in advance

    Riccardo
     
    RiccardoneII, Aug 31, 2020
    #3
  4. Junaid_A Win User

    Bluetooth Sound Output with Sony WH 1000xm4

    Sony headphones and handsfree WH-CH700N are connected and doesn't play music o work as handsfree

    Hi Josep,

    Thank you for writing to Microsoft Community Forums.

    To troubleshoot the Bluetooth connection issue, I suggest you to try the steps listed below and check if it works for you:

    • Right click the Windows icon on the taskbar and choose
      Device Manager.
    • Expand Bluetooth
      and right click on your Bluetooth driver.
    • Click on Update Driver
      and choose Browse my computer for driver software.
    • Choose Let me pick from a list of available device drivers on my
      computer and click on Next.
    • Choose a different version of driver among the drivers listed there and click on
      Next.
    • Follow the onscreen instructions to install the driver. Reboot the machine once the driver is installed and check if you’re able to connect the devices.

    Additional information: Fix Bluetooth problems in Windows 10

    If the device is still not available as a playback device after pairing, I suggest you to try the steps listed below and check if it works for you:

    • Right click the Volume
      icon on the taskbar and choose Sounds.
    • Under Playback
      tab, right click on an empty space and select Show Disabled Devices
      and Show Disconnected Devices.
    • Once the above options are enabled, check if the Bluetooth device is listed. If listed, right click on it and
      Enable the device and Set as Default.

    Meanwhile, you may also go through the troubleshooting article
    by Sony and see if it helps.

    Regards,
     
    Junaid_A, Aug 31, 2020
    #4
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Bluetooth Sound Output with Sony WH 1000xm4

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