Windows 10: Bluetooth sounding horrible

Hello i have had this issue for some time now. i realized it at first when i played games with my controller via bluetooth it would make my pc run like garbage and end up crashing the game, then i really noticed it when i tried to use my airpods with it and they dont play sound half the time and when the do play sound the other time the sound like garbage. i mean its terrible totally inaudible. i have rog strix board with build in bluetooth so its not over a dongle or anything. if you could tell me what to do it would be fabulous.


Just a fyi i have tried every internet solution with no success.

:)

 

I got no sound microsoft or horrible sound

Hi Roger,

Thank you for contacting Microsoft Community.

In order to help you better, could you please confirm a couple of things.

• What happens exactly when you try to play the sound?
• Are you getting any error message?
• Have you installed all the pending Windows updates?

I suggest you to follow the below methods and check if it helps.

Method 1: I suggest you to follow below steps and check.

Step 1: I suggest you to install all the latest pending Windows updates as below and check if it helps.

• Go to “settings” and click on “update and security”.
• Under tab “Windows update”, click on the icon “check for updates”.
• Then once you find the pending updates install it and check.

Step 2: I suggest you to follow the steps from the below article and check if it helps.

Fix sound problems

http://windows.microsoft.com/en-in/windows-10/fix-sound-problems#v1h=tab01

Hope this information is helpful and do let us know if you need further assistance. We will be glad to assist.

 

Good surround sound headset

I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue

 

Bluetooth attached speakers - no sound

Hi Bill,



Thank you for writing to Microsoft Community Forums.



Thank you for sharing the required information to suggest you in the right direction to fix the issue.

1. What is the model number of the Bluetooth speaker?
   
2. Have you tried connecting the Bluetooth speakers on different computer?
   

Please try the below suggested steps to fix the issue.





Method 1

Check the Bluetooth support Service

1. On your keyboard, press Windows Key+R. This should open the Run dialog box.
   
2. Type “services.msc” (no quotes), then hit Enter.
   
3. Once you’ve got the Services window up, look for the
   Bluetooth support service and double-click it.
   
4. From the drop-down menu, select Automatic.
   
5. Now launch the Bluetooth support service by clicking the Start button.
   
6. Confirm the changes you’ve made by clicking
   Apply and OK.
   

Method 2

Use the troubleshooter for playing audio

1. To access this, follow these instructions.
   
2. Go to the taskbar and click the Search icon.
   
3. Type “audio playback” inside the box, then select ‘Find and fix audio playback
   problems’. This should open the Audio Playback troubleshooter.
   
4. Click Next. The troubleshooter will now find and repair audio playback issues
   

Method 3

Resetting your default playback device

1. Right-click the Sound icon on the taskbar, then choose Sounds from the list.
   
2. Once the Sound window is up, go to the
   Playback tab.
   
3. You will see a list of audio devices. Click the Bluetooth speakers you paired with your computer.
   
4. After that, set the Bluetooth speakers as your default playback device. You can do this by pressing the
   Set Default button.
   
5. Save the changes you’ve made by clicking
   Apply, then pressing OK.
   

You may also refer the article Fix sound problems in Windows 10
for more information.







Hope it helps.





Muralidhar

Microsoft Community Moderator