Windows 10: Bluetooth stopped working on MSI laptop Windows 10 - uninstalled the driver and it won't...

Discus and support Bluetooth stopped working on MSI laptop Windows 10 - uninstalled the driver and it won't... in Windows 10 Drivers and Hardware to solve the problem; My device MSI Gf63 8RC has Bluetooth, I have been using it with my same headset for almost a year, and ran into almost no problems. I use it almost... Discussion in 'Windows 10 Drivers and Hardware' started by cmhammer, Oct 24, 2020.

  1. cmhammer Win User

    Bluetooth stopped working on MSI laptop Windows 10 - uninstalled the driver and it won't...


    My device MSI Gf63 8RC has Bluetooth, I have been using it with my same headset for almost a year, and ran into almost no problems. I use it almost every day, but suddenly it disconnected in the middle of watching Netflix today and I tried simply turning Bluetooth off and on again, that didn't work so I restarted my computer, and when it booted back on, the option to turn Bluetooth "on" in settings and control panel no longer existed.


    I looked up answers for a while and tried Troubleshooting in WIN+R "control", when I ran the troubleshoot it gave me a message saying "Bluetooth is not available on this device." I tried updating drivers in Device Manager as per people's suggestions. When I pressed "Show hidden devices" at the time, Bluetooth appeared. It said it was all up to date, no new drivers could be installed. I also tried doing the Restart on Bluetooth Support Services, this didn't work either. Eventually I decided to try the uninstall + reinstall method, so I did "Uninstall Driver" on the first option on the dropdown menu for Bluetooth in device Manager, and restarted my computer. It did not reinstall it. Now Bluetooth does not show up at all in Device manager. Even when I "show hidden devices", Bluetooth does not appear. I tried installing new Bluetooth drivers from MSI and Intel, and restarting my computer after, nothing worked. It still gives the same troubleshoot message, and does not allow me to turn Bluetooth "on" in the settings panel or the action center. I am at a total loss for what to do here.

    :)
     
    cmhammer, Oct 24, 2020
    #1
  2. Tranbol Win User

    No bluetooth after system restore

    Thank you for your reply.

    I mean I have used a Windows system restore point. I tried restoring bluetooth with commands in CMD (sfc/scannow; DISM /Online.....) and by updating and uninstalling devices in the device manager. Update did not work. Uninstalling bluetooth devices made Bluetooth disappear out of the hidden devices list.
    All my steps I took worked but did not change anything in my bluetooth device list.

    I am using the bluetooth of my mainboard. MSI Z370M Gaming Pro AC
    My guess would be, that disabling the bluetooth network adapter before using a system restore point, disabled Bluetooth after using the system restore point.

    In the device manager I get this message in the USB Device list for a unknown USB Device:
    Windows has stopped this device because it has reported problems. (Code 43)
    A request for the USB device descriptor failed.
     
    Tranbol, Oct 24, 2020
    #2
  3. Geghard Win User
    Bluetooth driver fail regularly


    My Bluetooth driver suddenly stops working once in a few day but, even adding external Bluetooth doesn't help.
    I have wireless beats earphones, sometimes I experience delay or such things so I restart the Bluetooth and the voice is fixed but, sometime Bluetooth doesn't turn on and after that nether reinstalling driver nor reinstalling windows doesn't work. Usually it starts working again by chance. I used to think it's a hardware issue but even after adding external Bluetooth I don't see any Bluetooth driver on device list. I'm really confused how is it possible to have an error that is not software or hardware issue.!
    (My laptop is MSI GE60 2PC apache, whit windows 10 pro x64)

    thanks...
     
    Geghard, Oct 24, 2020
    #3
  4. Bluetooth stopped working on MSI laptop Windows 10 - uninstalled the driver and it won't...

    Bluetooth in windows 10

    I should add that my laptop is pre Windows 10 and their isn't any Windows 10 drivers for it at all on the support page.
    Windows 10 installed the drivers and all works as it should. Including BT.
     
    Killerdroid, Oct 24, 2020
    #4
Thema:

Bluetooth stopped working on MSI laptop Windows 10 - uninstalled the driver and it won't...

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