Windows 10: Bluetooth stopped working

Discus and support Bluetooth stopped working in Windows 10 Drivers and Hardware to solve the problem; After searching the forum it seems like this is an old chestnut but most of the explanations go over my head. In my device folder, the bluetooth... Discussion in 'Windows 10 Drivers and Hardware' started by Wotsis, Dec 13, 2020.

  1. Wotsis Win User

    Bluetooth stopped working


    After searching the forum it seems like this is an old chestnut but most of the explanations go over my head. In my device folder, the bluetooth enumerater has a yellow error triangle that tells me the error code is 43. Have tried the simple fixes like 'sfc /scannow ' and 'DISM scan' but they didn't work. Tried uninstall and restart and it worked, re-populating the folder with what I thought were the relevant files, but after an overnight shutdown, It went back to code 43. In my ignorance I am reluctant to reset Windows but wondered if this may be necessary. If its a driver problem, where can I find the latest driver? The device is called a Generic Bluetooth Adapter which is, I assume, a built-in rather than a specific manufacturer.
    Would be grateful for any instruction, preferably in step by step words of as few syllables as possible,Bluetooth stopped working :)

    EditionWindows 10 Home
    Version20H2
    Installed on‎10/‎28/‎2020
    OS build19042.685
    ExperienceWindows Feature Experience Pack 120.2212.551.0
    ProcessorIntel(R) Core(TM) i3-2310M CPU @ 2.10GHz 2.10 GHz
    Installed RAM4.00 GB
    System type64-bit operating system, x64-based processor

    :)
     
    Wotsis, Dec 13, 2020
    #1
  2. Tranbol Win User

    No bluetooth after system restore

    Thank you for your reply.

    I mean I have used a Windows system restore point. I tried restoring bluetooth with commands in CMD (sfc/scannow; DISM /Online.....) and by updating and uninstalling devices in the device manager. Update did not work. Uninstalling bluetooth devices made Bluetooth disappear out of the hidden devices list.
    All my steps I took worked but did not change anything in my bluetooth device list.

    I am using the bluetooth of my mainboard. MSI Z370M Gaming Pro AC
    My guess would be, that disabling the bluetooth network adapter before using a system restore point, disabled Bluetooth after using the system restore point.

    In the device manager I get this message in the USB Device list for a unknown USB Device:
    Windows has stopped this device because it has reported problems. (Code 43)
    A request for the USB device descriptor failed.
     
    Tranbol, Dec 13, 2020
    #2
  3. Bluetooth speaker doesn't work

    Hi,

    It's really odd that your Bluetooth speaker stopped working with your computer, while it works fine with your other devices. We suggest that you remove your device from the paired list on your computer, and pair it again. You may also check this
    article to learn how to Fix Bluetooth problems in Windows 10. You'll find the troubleshooting
    steps for your concern on the list of questions in the article.

    We're looking forward to your feedback.
     
    Carlos Tin, Dec 13, 2020
    #3
  4. Mala_S Win User

    Bluetooth stopped working

    Bluetooth not working

    Hi,

    I would suggest you to follow the below steps.

    Method 1:

    • Use Windows shortcut keys Win + R to open the Run.
    • Type services.msc and press the Enter.
    • Double-click the Bluetooth Support service.
    • Click the Start button if it is stopped
    • Select the Automatic from the Startup type list.
    • Go to the Log On tab.
    • Tick the Local System account.
    • Click OK.
    • Reboot the computer.

    Method 2:

    • Open Device Manager.
    • When Device Manager opens, locate your Bluetooth keyboard and double-click it.
    • When Properties window opens, navigate to Power Management and uncheck Allow the computer to turn off this device to save power.
    • Now click on OK to save changes.


    Hope it helps.

    Mala.S

    Microsoft Community – Moderator
     
    Mala_S, Dec 13, 2020
    #4
Thema:

Bluetooth stopped working

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