Windows 10: Bluetooth suddenly will not connect

Discus and support Bluetooth suddenly will not connect in Windows 10 Drivers and Hardware to solve the problem; Today, my Bluetooth stopped displaying the names of the devices I'm trying to connect to. For example, for my ds4 it used to say "wireless controller,... Discussion in 'Windows 10 Drivers and Hardware' started by gdude37, Oct 17, 2018.

  1. gdude37 Win User

    Bluetooth suddenly will not connect


    Today, my Bluetooth stopped displaying the names of the devices I'm trying to connect to. For example, for my ds4 it used to say "wireless controller, input" now it just says "input, input" For my beoplay h4, it used to say "beoplay h4, audio" now it says "Bluetooth audio device, audio" Since that happened today, I have not been able to connect to any Bluetooth device. When I click on the device, it displays "connecting," for several minutes until it says that the device did not respond. There is no issue with my Bluetooth devices, as they have been able to connect to other devices perfectly fine. I have already tried: updating the bt drivers, uninstalling them and restarting, installing new drivers from the Lenovo website, installing previous drivers on the computer, checking for hidden devices in device manager(found none), making sure that the Bluetooth support service is running and set to automatic, and restarting the computer many, many times. Please help.


    edit: I have also ran the troubleshooter, which detected no problems.

    :)
     
    gdude37, Oct 17, 2018
    #1

  2. Bluetooth USB Dongle

    Ok so here's a question. I had a revelation today that: "Duh, my keyboard/mouse is bluetooth, shouldn't that be the same thing?" My goal here is to get my new Motorola HT820 bluetooth headphones to work with on my computer.

    Keyboard/Mouse is Logitech MX5500 Revolution, bluetooth wireless, came with a USB dongle that they connect through. I tried today to get the headset to work, and it won't receive sound. I can get it "connected," but with complications. I'm using Windows XP, have Setpoint 4.7, and I've tried the following:

    -Changed the radio settings to a bluetooth hub instead of locked to the keyboard/mouse.

    -Clicked "Connect Other Devices."

    - Paired headphones with windows. Windows connects correctly, the device reads connections, windows shows it as "already connected" when I try to connect it again. I click on Control Panel -> Bluetooth Devices, and I see the "Motorola HT820" listed as "Passkey enabled," but it doesn't say "Connected" like the keyboard and mouse do. Also, audio does play on the headphones.

    -Click on Properties on HT820, and then on services, it does not show any services at all.

    - Searched around google, logitech, motorola websites & forums to answers or help, nothing. Closet I got was logitech's "Bluetooth FAQ" which has the following paragraph (http://www.logitech.com/lang/pdf/bluetooth/bluetooth-faq.pdf):

    "3.6 How do I listen to music wirelessly with a Bluetooth headphone?
    All you need is a Bluetooth headphone and a media player such as iTunes or Windows Media Player 10. For optimal results, it is recommended you use a headphone with Bluetooth 2.0 Enhanced Data Rate, to benefit from the maximum bandwidth (up to 3Mb/s).
    Please refer to our online "How To" documents for step-by-step instructions related to your specific device (www.logitech.com/bluetooth/howto)." [That link transfers you back to the same pdf document - it's a circle]

    -I tried to install latest Widcomm stack from broadcomm's website, but it says it's not compatible with this dongle.

    -Called Logitech Tech Support - got a total jerk girl who straight up said "No i can't help you." And then wouldn't give me the time of day after that.

    I've read on threads on Logitech forum that people are using this headset with logitech dongles. Any help getting this connected? I just don't want to have 2 bluetooth dongles connected when I rly only should need this one. Otherwise I guess I'll just purchase one of the ones above, and use that to connect my keyboard, mouse, and headphones all in one swoop.

    Sidenote: anyone have experience/knowledge with behavior when 2 bluetooth USB dongles are connected to the same computer?
     
    surfsk8snow.jah, Oct 17, 2018
    #2
  3. MyaP10 Win User
    Microsoft bluetooth mouse 3600 suddenly undetected


    I'm using a Microsoft mouse 3600 on Windows 10, all worked fine until suddenly the mouse stopped working, it disappeared from the Bluetooth detection and can't be found anymore. I need to say Windows performed an update yesterday but it still worked fine after the update. I've tried replacing batteries, updating Bluetooth driver, went one step before the updates and nothing. I obviously tried troubleshooting about anything.The mouse does work on other laptops.

    Any ideas? thanks Bluetooth suddenly will not connect :)
     
    MyaP10, Oct 17, 2018
    #3
  4. Bluetooth suddenly will not connect

    WIndows 10 cannot connect to a bluetooth headset.

    Hello Mike,

    To better assist you with your concern, I'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • What is the make and model of your headset and Bluetooth dongle?

    Meanwhile, we suggest that you perform the steps posted on this article
    to resolve Bluetooth connection issues in Windows 10.

    Looking forward to your response.

    Regards.
     
    Melchizedek Qui, Oct 17, 2018
    #4
Thema:

Bluetooth suddenly will not connect

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