Windows 10: Bluetooth surface keyboard freezes Windows 10 for a few seconds after it wakes up

Keyboard: Microsoft Surface Keyboard, WS2-00025Bluetooth dongle: TP-Link UB400 4.0 Bluetooth dongleWindows 10The keyboard goes to sleep, or disconnects, or something, if I don't touch a key on it for a few minutes. This happens even when I'm using my computer actively with only the mouse. When I touch a key on the keyboard to wake it up, Windows 10 freezes for a few seconds playing videos will freeze, mouse movement will freeze.This problem has existed since I got this keyboard about 2 months ago, and happens 100% of the time. I have gone through all of my devices in Device Manager and disab

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Issues with Surface Ergonomic Keyboard

To isolate the concern, is your computer also freezing when you're not using the new keyboard? This is for us to know if the issue is being caused by the keyboard or a program on your computer.

In the meantime, kindly uninstall the Surface Ergonomic Keyboard drive, and then re-install it. To do this, follow the steps below:

• (Make sure the Surface Ergonomic Keyboard is connected) Right click the Start button.
• Click Device Manager.
• Expand Keyboards.
• Look for the driver of the Surface Ergonomic Keyboard. Right click the Surface Ergonomic Keyboard driver, and the choose,
  Uninstall.
• On the Confirm Device Removal dialog box, click the
  Delete the driver software for this device option to delete the driver package that was used for the device.
• After deleting the driver, visit this
  link and download the driver software.
• After downloading the driver software, run it to install.
• After installing the driver, restart your computer.
• After restarting, observe if your computer will freeze after waking up the Surface Ergonomic Keyboard.

After performing the steps, kindly share with us the result.

 

Microsoft Surface Bluetooth Keyboard wont wake up

Hi,

I am using a Microsoft Surface bluetooth keyboard on DELL XPS15 and the keyboard doesn't always wake up from the sleep mode (no lights on FN, NumLK or Caps Lock; doesn't do anything). When the computer wakes up, 4 out if 5 times, the keyboard wakes up as
well.

But sometimes it doesn't and so far I have discovered 2 ways how to wake it up:

1. Go to Device manager and disable the keyboard and enable it again

2. Or to run a Bluetooth troubleshooter (Find and fix problems with Bluetooth devices).

Both of these methods work, but it is a bit annoying to do this.

Has anyone found a way how to wake it up manually? Is there a keyboard shortcut or some other way how to wake it up?

Thanks

Jan

 

Re-Connect Microsoft Bluetooth Surface Keyboard

I'm running Windows 10 2004 (OS Build 19041.264). I have a Gigabyte Aorus Master X570 motherboard with built-in Bluetooth and Antenna.
I have a Bluetooth Surface Keyboard which I like, but it sometimes disconnects itself.
I can re-connect it via Settings->Devices, but in order to do so, I have to un-pair it, then pair it again and connect, which is a pain.
In the 'Notifications' area of the desktop, there are two options relating to Bluetooth, The first, which has a Bluetooth Symbol on it, just switches Bluetooth on and off. The second, labelled 'Connect' does not list my keyboard, its functionality being restricted to 'wireless display and audio devices'. It has an option (at the bottom) to 'Find Other Types of Devices', which just takes me into Settings -> Devices where I have to un-pair, the pair and connect, just the same as I describe above.
Does anyone know if there is any way that I can easily re-connect a paired keyboard device which is switched on, without having to un-pair and re-pair first?