Windows 10: Bootable USB Mass storage device failed to work suddenly

Discus and support Bootable USB Mass storage device failed to work suddenly in Windows 10 Drivers and Hardware to solve the problem; My usb drive failed to be recognized by my pc (windows 10) all of a sudden. I had converted my usb to a Bootable pen drive using a third party software... Discussion in 'Windows 10 Drivers and Hardware' started by Suman Lokesh, Oct 1, 2019.

  1. Bootable USB Mass storage device failed to work suddenly


    My usb drive failed to be recognized by my pc (windows 10) all of a sudden. I had converted my usb to a Bootable pen drive using a third party software which worked fine for the first time. Then on the next use the boot failed and the system rebooted to window and my pen drive stopped working. Now I'm able to find it in the disk management as two fragments (one with iso file and other free) but unable to use it as it is unrecognised in the file explorer.


    I've tried making the unallocated space in the drive as a new volume but it failed

    :)
     
    Suman Lokesh, Oct 1, 2019
    #1

  2. USB Mass Storage device is an older USB device and moight not work with USB 3.0

    Open Start > Settings > Update & security > Troubleshoot

    Scroll down

    Click Hardware and Devices

    Click Run the Troubleshooter

    When complete, restart to see if the problem is resolved.

    If that does not work...

    Press Windows key + X

    Click Device Manager

    Expand Universal Serial Bus Controllers

    Right click the USB Mass Storage Device in the list

    Click Uninstall

    Restart then check if its detected and working.

    Other things you can try:

    Step 1. Press Windows key + R to open the Run dialog

    Step 2. Type regedit and press Enter

    Step 3. Navigate to the following path:

    HKEY_LOCAL_Machine > SYSTEM > CurrentControlSet > Services > USB

    Step 4. If the USB key does not exist into the list, then create a new key USB under Services. Now create a new DWORD value under the key that you’ve just created

    Step 5. Keep the USB key selected and right-click on the blank space at the right pane

    Step 6. Select New > DWORD value from the context menu

    Step 7.Rename this newly created DWORD value as DisableSelectiveSuspend

    Step 8. Right-click on DisableSelectiveSuspend and select Modify

    Step 9. Put 1 in Value data field and then click OK

    Step 10. Reboot your PC
     
    Andre Da Costa, Oct 1, 2019
    #2
  3. KevH123 Win User
    how to change "USB attached SCSI mass storage device" to "USB mass storage device"

    Hi there:

    I have a Seagate USB portable drive and I mainly use it to connect to my ASUS Oplay! media player to watch the content on TV.

    This device use to be an USB mass storage device.

    Recently, I noticed whenever I eject my seagte portable drive, the device is showing as ""USB attached SCSI mass storage device" instead of a regular "USB mass storage device". This is when my media player stopped recognising the portable drive (showing
    the device is not supported). The portable drive works fine on my Windows 10 PC, just not recognising by my media player anymore.

    Wondering if anyone can point out how I can restore my portable hard drive back to a generic USB mass storage device instead of being a "USB attached SCSI mass storage device".

    Thank you.
     
    KevH123, Oct 1, 2019
    #3
  4. Ma. Lau Win User

    Bootable USB Mass storage device failed to work suddenly

    how to change "USB attached SCSI mass storage device" to "USB mass storage device"

    Hi,

    We would like to know the additional information to better assist you with USB mass storage concern. Kindly answer the following questions below:

    • Do yo have an updated Windows 10 on your computer?
    • What are the troubleshooting steps you've done so far after your media player stopped recognizing the portable drive?
    • Do you have the updated USB driver on the current operating system that you are using?
    We are looking forward to your response.

    Regards.
     
    Ma. Lau, Oct 1, 2019
    #4
Thema:

Bootable USB Mass storage device failed to work suddenly

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