Windows 10: bootmgr.exe errors in Microsoft's WIN 10 download

Discus and support bootmgr.exe errors in Microsoft's WIN 10 download in Windows 10 Installation and Upgrade to solve the problem; I have WIN 10 VERSION 14393.693. I wanted to do a clean install after all the upgrades from my RTM version so I went to MS downloads to get a copy. I... Discussion in 'Windows 10 Installation and Upgrade' started by gcwizard, Jan 31, 2017.

  1. gcwizard Win User

    bootmgr.exe errors in Microsoft's WIN 10 download


    I have WIN 10 VERSION 14393.693. I wanted to do a clean install after all the upgrades from my RTM version so I went to MS downloads to get a copy. I used media creation tool to make a flash drive of the OS. When I open the smaller bootmanager file with Notepad I find the file is corrupted. The same thing happened when I downloaded a copy of my 8.1 pro as well. I used my Win 10 laptop to do both downloads. I used two different ISP's for the downloads to see if that made a difference.I checked my laptop with Malwarebytes and Defender to see if malware or a virus was causing the errors. I assume this is not safe to install from or is this something MS does until you activate the OS upon installation. The flash drives are 16GB drives. I am including the message copied from Notepad: ÿÿ  ÿ Boot Parameters size (0x%lx) is too big
    BTAPENT =================== PAGE FAULT =================================

    ================== DOUBLE FAULT ================================

    ============== GENERAL PROTECTION FAULT ========================

    ===== STACK SEGMENT OVERRUN or NOT PRESENT FAULT ===============

    ===================== EXCEPTION ================================


    DEBUG TRAP ** At linear address %lx

    TRAP %lx
    tr=%x cr0=%lx cr2=%lx cr3=%lx
    gdt limit=%x base=%lx idt limit=%x base=%lx

    cs:eip=%x:%lx ss:esp=%x:%lx errcode=%x
    eax=%lx ebx=%lx ecx=%lx edx=%lx ds=%x es=%x
    edi=%lx esi=%lx ebp=%lx cr0=%lx fs=%x gs=%x
    flags=%lx Cy NoCy Zr NoZr IntEn IntDis Up Down TrapEn
    TrapDis
    Link %x
    Esp0 %x
    SS0 %x
    Esp1 %lx
    Cr3 %lx
    Eip %lx
    Eflg %lx
    Eax %lx
    Ebx %lx
    Ecx %lx
    Edx %lx
    Esp %lx
    Ebp %lx
    Esi %lx
    Edi %lx
    ES %x
    CS %x
    SS %x
    DS %x
    FS %x
    GS %x
    Ldt %x
    No physical memory is available at the location required for the Windows Boot
    Manager. The system can not continue.
    The Windows Boot Manager is incompatible with this system.
    BOOTMGR image is corrupt. The system cannot boot. The file is possibly corrupt. The file header checksum does not match the computed checksum.
    %lx



    98
    98? Þ S t r i n g F i l e I n f o º 0 4 0 9 0 4 B 0 L C o m p a n y N a m e M i c r o s o f t C o r p o r a t i o n B
    F i l e D e s c r i p t i o n B o o t M a n a g e r n ' F i l e V e r s i o n 1 0 . 0 . 1 4 3 9 3 . 0 ( r s 1 _ r e l e a s e . 1 6 0 7 1 5 - 1 6 1 6 ) 8 I n t e r n a l N a m e b o o t m g r . e x e € . L e g a l C o p y r i g h t © M i c r o s o f t C o r p o r a t i o n . A l l r i g h t s r e s e r v e d . @ O r i g i n a l F i l e n a m e b o o t m g r . e x e j % P r o d u c t N a m e M i c r o s o f t ® W i n d o w s ® O p e r a t i n g S y s t e m >
    P r o d u c t V e r s i o n 1 0 . 0 . 1 4 3 9 3 . 0 D V a r F i l e I n f o $ T r a n s l a t i o n °

    :)
     
    gcwizard, Jan 31, 2017
    #1

  2. Official MS Win 10 Home OS download has bootmgr.exe errors

    No promises: How to replace Microsoft software or hardware and order service packs

    https://support.microsoft.com/en-us...-software-or-hardware-and-order-service-packs

    Verification is performed!


    bootmgr.exe errors in Microsoft's WIN 10 download [​IMG]


    Customer support options: Includes Phone, Chat and Community support

    (Note: The "Wait Times" for each means of support is displayed)

    US:
    https://partner.support.services.microsoft.com/en-us/contact/menu/software/windows/setup/


     

    GB:
    https://partner.support.services.microsoft.com/en-gb/contact/menu/software/windows/setup/


     

    AU:
    https://partner.support.services.microsoft.com/en-au/contact/menu/software/windows/setup/


    Alternative contact web site: https://support.microsoft.com/en-us/contactus/

    New purchases at the Microsoft Store:
    https://www.microsoftstore.com/store/msusa/en_US/cat/categoryID.70036700?WT.mc_id=pointitsem+Google+Adwords+Windows+10+-+EN&s_kwcid=AL!4249!3!170095150226!b!!g!!buy%20%2Bwindows%20%2B10&ef_id=WJeM5QAABMb3P12w:20170205203653:s


    Amazon:
    https://www.amazon.com/Microsoft-Windows-Pro-Flash-Drive/dp/B01019TDJ8/ref=sr_1_4?s=software&ie=UTF8&qid=1486327163&sr=1-4&keywords=Windows+10


    One of the most common is a generic key associated with "Digital entitlement / License" computers. Digital entitlement / License is a new method of activation in Windows 10 that doesn't require you to enter a product key:

    Windows 10 - How to tell what type of Activation I have, Digital Entitlement / Digital License or Product key


    :
    http://www.pagestart.com
     
    J W Stuart, Jan 31, 2017
    #2
  3. Andre Da Costa, Jan 31, 2017
    #3
  4. NavyLCDR New Member

    bootmgr.exe errors in Microsoft's WIN 10 download

    Why are you doing that?
     
    NavyLCDR, Jan 31, 2017
    #4
  5. gcwizard Win User
    Originally opened trying to find which version of Win 10 was downloaded so I could record this. I always make a backup copy of the OS from Microsoft and then ID the flash drive somehow. I keep a record of these drives with descriptions of the contents of each. Noticed the bootmgr files are dated back at the RTM of 10.
     
    gcwizard, Jan 31, 2017
    #5
  6. NavyLCDR New Member
    Mount the ISO file. Mine gets drive letter J: when I mount it. Open command prompt (admin). Run:

    dism /get-wiminfo /wimfile:J:\Sources\install.wim /index:1

    Change the drive letter to what you get when you mount the ISO file. Also, if your ISO file has install.esd insead of install.wim, then use that for the file name. You should get a result like this:
    Code: Deployment Image Servicing and Management tool Version: 10.0.14393.0 Details for image : J:\Sources\install.wim Index : 1 Name : Windows 10 Pro Description : Windows 10 Pro Size : 14,747,431,455 bytes WIM Bootable : No Architecture : x64 Hal : <undefined> Version : 10.0.14393 ServicePack Build : 0 ServicePack Level : 0 Edition : Professional Installation : Client ProductType : WinNT ProductSuite : Terminal Server System Root : WINDOWS Directories : 19070 Files : 103878 Created : 7/16/2016 - 7:05:47 AM Modified : 7/16/2016 - 7:06:29 AM Languages : en-US (Default) The operation completed successfully.[/quote] Do index:2 instead of index:1 and you will find Home version.
     
    NavyLCDR, Feb 1, 2017
    #6
  7. gcwizard Win User
    It is not an iso. USB flash drive created with MS media creation tool. I tried the dism commands . Path not found message.
     
    gcwizard, Feb 1, 2017
    #7
  8. NavyLCDR New Member

    bootmgr.exe errors in Microsoft's WIN 10 download

    If it is a dual 32 and 64 bit USB flash drive, then you will have to add \x86 or \x64 in front of \sources as in \x86\sources\install.wim or \x86\sources\install.esd. Also, change the drive letter to whatever drive letter your flash drive gets assigned.
     
    NavyLCDR, Feb 1, 2017
    #8
  9. gcwizard Win User
    Error 3 Path not found. I am very familiar with dism commands. I ran the commands every possible way, always leaving space before / but not before \.
     
    gcwizard, Feb 1, 2017
    #9
  10. NavyLCDR New Member
    Then it would seem like you do have a corrupt USB flash drive.
     
    NavyLCDR, Feb 1, 2017
    #10
  11. Fafhrd Win User
    gcwizard: your initial post indicates you have arrived at the wrong conclusions:

    "When I open the smaller bootmanager file with Notepad I find the file is corrupted. The same thing happened when I downloaded a copy of my 8.1 pro as well. I used my Win 10 laptop to do both downloads. I used two different ISP's for the downloads to see if that made a difference.I checked my laptop with Malwarebytes and Defender to see if malware or a virus was causing the errors. I assume this is not safe to install from or is this something MS does until you activate the OS upon installation. The flash drives are 16GB drives. I am including the message copied from Notepad:"

    Bootmgr.exe has an "EXE" file extension, indicating that the file is an executable program - which is made up of compiled binary code that your Windows system can run, and some essential human readable text - which are generally error messages that the program displays when something goes wrong!
    Hence the bits that you can read, (among the gibberish that Notepad displays when binary code that is not text is interpreted by the text editor as a string of characters), are lines that contain words like "FAULT", and that wonderful little clutch of error messages that panicked you:

    "No physical memory is available at the location required for the Windows Boot
    Manager. The system can not continue.
    The Windows Boot Manager is incompatible with this system.
    BOOTMGR image is corrupt. The system cannot boot. The file is possibly corrupt. The file header checksum does not match the computed checksum."

    To put your mind at rest they are all perfectly normal for bootmgr.exe.

    However, if you persist in opening executable files in text editors like Notepad, you may find that errors get saved back in those files, because Notepad may read a non-printing character as a different non-printing character, which would definitely corrupt the flow of the program.

    If you need to find the Windows version of an executable file or dll, don't use Notepad, use File Explorer, right click on the file and look at the properties, and the details tab will give the information you need, e.g. this file which I picked at random:

    bootmgr.exe errors in Microsoft's WIN 10 download [​IMG]
     
    Fafhrd, Feb 1, 2017
    #11
  12. gcwizard Win User
    I downloaded the official MS ISO of Win 10 last night. Mounted and checked the file using get-wiminfo command prompts. version 10.0.14393 x64 Home Languages en-US I used Hashcalc and the SHA1 value is: 18a044a4bb3341b0f4e2814241997deddfddef43 This does not match what I can find for the correct value but I may not have the current value. Is the correct number in the files somewhere? Thanks!
     
    gcwizard, Feb 2, 2017
    #12
  13. NavyLCDR New Member

    bootmgr.exe errors in Microsoft's WIN 10 download

    If you checked index 1 of the install.wim or install.esd file in the ISO and it returned the Home version, then you probably downloaded Windows 10 Home Single Language Edition. Do you currently have Single Language Edition installed? In the standard multi-language, just plain Windows 10 ISO file, index 1 should be Pro version and index 2 should be Home version.
     
    NavyLCDR, Feb 2, 2017
    #13
  14. gcwizard Win User
    Multilanguage installed. Used install.esd /index:2 to look at the wim file. version is 14393. x64 Languages en-US. Pretty sure I downloaded multilanguage. I let the tool select what matched the computer and then switch to manual to check what it selected and then switched it back to auto select and started the download. Have not burned the dvd yet. Used HashCalc on the saved iso file and got: 18a044a4bb3341b0f4e2814241997deddfddef43. Canot find the actual file name. Saved it in documents in a new folder.
     
    gcwizard, Feb 2, 2017
    #14
  15. NavyLCDR New Member
    If you got Home on index 2 then you should be fine.
     
    NavyLCDR, Apr 4, 2018
    #15
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bootmgr.exe errors in Microsoft's WIN 10 download

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