Windows 10: Bose headphones stopped working after October update

Discus and support Bose headphones stopped working after October update in Windows 10 Drivers and Hardware to solve the problem; Bluetooth is not detecting my Bose QC 35 headphones after the october update, they were working fine the day before I updated. Bluetooth is still... Discussion in 'Windows 10 Drivers and Hardware' started by Dasher, Oct 23, 2019.

  1. Dasher Win User

    Bose headphones stopped working after October update


    Bluetooth is not detecting my Bose QC 35 headphones after the october update, they were working fine the day before I updated. Bluetooth is still working fine, if I connect any other device, but it is not detecting the headphones. I have reinstalled all the bluetooth drivers but it is still not working.

    Windows Version - 1903 ( OS Build 18362.418 )

    :)
     
    Dasher, Oct 23, 2019
    #1

  2. Bose wireless headphones not recognized.

    Remove headphones from Device Manager

    Sometimes there might be issues with Bose Bluetooth headphones on Windows 10, but users reported that this issue can be fixed simply by removing your headphones from Device Manager. To do that, follow these steps:

    Press Windows Key + X and choose Device Manager from the list.

    device-manager

    Locate your headphones in Device Manager, right click them and choose Uninstall.

    uninstall-driver

    After you’ve deleted Bose headphones from Device Manager, they should appear as headphones in Bluetooth devices list. Try pairing your PC with Bose headphones, but if the pairing doesn’t work you’ll need to delete the headphones’ memory. To do that, follow
    these steps:

    On your Bose headphones slide the Power button up to the Bluetooth symbol and hold it there for 10 seconds.

    Now headphones should appear in the Bluetooth devices list, and you’ll be able to connect them to your PC.

    Some users are suggesting that you don’t need to delete the device from Device Manager, you just have to delete the headphones’ memory by following the instructions above.

    Solution 2 – Uninstall your audio driver and install the latest audio driver

    If you’re using wired Bose headphones, you might want to try removing your audio driver in order to fix any potential issues. To remove an audio driver, just go to Device Manager, locate your audio driver, right click it and choose Uninstall. After uninstalling
    the audio driver, it’s recommended to go to your motherboard or sound card manufacturer’s website and download the latest audio driver.

    Few users also suggest installing audio drivers by using the compatibility mode. To do that, follow these steps:

    Locate the audio driver setup file and right click it. Choose Properties

    Navigate to Compatibility tab and check Run this program in compatibility mode for.

    Select one of the previous versions of Windows, for example Windows 7, and click Apply and OK to save changes.

    Run the setup file and install the latest audio drivers.

    Use a Bluetooth adapter / update your Bluetooth drivers

    Problems with Bose headphones can be caused by Bluetooth drivers, so make sure that they are up to date before connecting Bose Bluetooth headphones. If you have the latest drivers, but the problem still persists, you might want to use a Bluetooth adapter. Users
    reported that after buying a Bluetooth adapter and installing the necessary drivers the issue was resolved. While buying a Bluetooth adapter, make sure to choose one that comes with with a driver CD in order to avoid any further Bluetooth issues.
     
    Andre Da Costa, Oct 23, 2019
    #2
  3. Bose SoundSport Wireless Problems

    Hi,

    To resolve the issue with Bose Headphones on Windows 10, you may follow the steps below:

    • Remove headphones from Device Manager

    1. Press Windows Key + X and choose Device Manager from the list.

    2. Locate your headphones in Device Manager, right click them and choose Uninstall.

    Bose headphones from Device Manager should now appear as headphones in the Bluetooth devices list. Try pairing your PC with Bose headphones, but if the pairing doesn’t work you’ll need to delete the headphones’ memory by following the steps below:

    1. On your Bose headphones slide the Power button up to the Bluetooth symbol and hold it there for 10 seconds.

    2. Now headphones should appear in the Bluetooth devices list, and you’ll be able to connect them to your PC.

    Let us know how it goes.
     
    Jenicel Dri, Oct 23, 2019
    #3
  4. Bose headphones stopped working after October update

    Headphone jack conflicts with bose??


    I have a fairly new pc and we use a Bose Mini for sound (bluetooth.) Ever since we have started using the bose, my headphone jack on the FRONT (there isnt one on the back although windows THINKS there is) doesnt work.

    When i plug the headphones is a notification pops up and says "You have plugged into an audio jack" However when i run the sound troubleshooter it says there is nothing plugged in.
     
    jerryandtabatha, Oct 23, 2019
    #4
Thema:

Bose headphones stopped working after October update

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