Windows 10: Bose Quite Comfort 2 and Win 10 Bluetooth Problems

I have looked at Bose, Intel for bluetooth driver, reddit, youtube and Win 10 Forums to find a solution to this generic problem that everyone seems to be having. I have removed, and reinstalled the latest drivers for bose, for bluetooth and for sound drivers. The win10 is up-to-date. I have removed the hands free bluetooth service that fixes some peoples problems but not mine. I am out of ideas and posting this in intel, and windows in the mean time as well. Does anyone have a real solution to this problem that seems to be caused by not being able integrate between Bose, Intel Bluetooth Driver and Win 10 Operating system.

:)

 

Bose Quiet Comfort 35 Bluetooth connectivity problem to Windows 10

I was using fine on windows 10 until a few days ago, and all of a sudden they quit working. Windows 10 finds the Bose Quiet Comfort 35 headphones and says it is paired, but headphones will not work. I removed from my device manager and reinstalled several
times, cleared the pair list on the headphones, updated drivers, shut off computer, etc. The headphones work fine with my IPad.

 

Bose Quiet Comfort 35 Bluetooth connectivity problem to Windows 10

Hi AnneLee3,

Thank you for posting your question in the Microsoft Community Forums.

Appreciate your efforts to work on this issue.

I can understand the situation must be difficult for you when the system doesn't work as it should.

1. Are you aware of any changes made to the PC prior to this issue?
   
2. Is the issue specific to this Bluetooth device?
   
3. Does any other Bluetooth device work on this PC?
   

However, let us follow the suggestions in this help article provided by ‘oscar
trimboli’ and ‘gomezo’ from this thread to see if that makes any difference.

If the issue persists, suggest you to follow all the steps one by one from this help article to see if that helps ‘Fix
Bluetooth problems in Windows 10’.

Give it a try and let us know how it goes.

Regards,

Srimadhwa B

Microsoft Community-Moderator

 

Bose SoundSport Wireless Problems

Hi,

To resolve the issue with Bose Headphones on Windows 10, you may follow the steps below:

• Remove headphones from Device Manager

1. Press Windows Key + X and choose Device Manager from the list.

2. Locate your headphones in Device Manager, right click them and choose Uninstall.

Bose headphones from Device Manager should now appear as headphones in the Bluetooth devices list. Try pairing your PC with Bose headphones, but if the pairing doesn’t work you’ll need to delete the headphones’ memory by following the steps below:

1. On your Bose headphones slide the Power button up to the Bluetooth symbol and hold it there for 10 seconds.

2. Now headphones should appear in the Bluetooth devices list, and you’ll be able to connect them to your PC.

Let us know how it goes.