Windows 10: Both monitors of laptop are black

Discus and support Both monitors of laptop are black in Windows 10 Ask Insider to solve the problem; I Connected my TV to my laptop and set the extend diaplays option to duplicate displays options and all ia black unless I disconnect the TV using hdmi... Discussion in 'Windows 10 Ask Insider' started by /u/subpewdiepie69, Jan 5, 2020.

  1. Both monitors of laptop are black


    I Connected my TV to my laptop and set the extend diaplays option to duplicate displays options and all ia black unless I disconnect the TV using hdmi port. the screen of laptop works finweif on its own. where is the option stored in registry so i can change it. i cant change it because the screen isnt usable when connected to tv. what should i do?

    srry for bad English

    submitted by /u/subpewdiepie69
    [link] [comments]

    :)
     
    /u/subpewdiepie69, Jan 5, 2020
    #1

  2. Laptop monitor is black but HDMI to TV works

    So, I seem to be having the opposite problem of most. After updating my laptop to windows 10 the laptop monitor basically does not work - it's as if the graphics card does not see it. When I turn the computer on it shows me the dell logo with options to
    open the boot settings, and it starts to show the graphics for loading windows and then just goes to a black screen. Like others I thought maybe it's the issue with thinking there's 2 monitors when there really are not because it's acting like my dual monitor
    work computer at start-up, but none of the listed fixes worked. I tried to plug the computer into the TV via an HDMI cable and that does work but the laptop monitor goes from a 'light' black to an 'off' black. Of course the computer at that point only thinks
    there's one monitor which is the TV when I go into the settings. I've tried every combination of plugging in and pulling out the HDMI at different points in the reboot process but I always end up in the same place of having to plug the laptop into the TV to
    use it. It's as if the Intel graphics doesn't see the laptop monitor as an option. I also tried to update the graphics drivers but it says there are no available updates. Anyone else have this problem and a suggested solution so I can move my laptop away
    from the TV?!
     
    Greenturtle116, Jan 5, 2020
    #2
  3. Laptop problem: Black vertical "sidebar" [Update]

    I will try that... do you think I have complete access to replace the monitor cable without dismantling the laptop from step 1? *Eek! Both monitors of laptop are black :eek:
    Tbh it's a bit scary.
     
    Black Panther, Jan 5, 2020
    #3
  4. Both monitors of laptop are black

    Desktop with dual monitors one black

    Hi Frank,

    Thank you for your interest in Windows 10.

    I understand the you have tried to resolve the issue and tried many steps. I really appreciate your efforts in resolving this issue. As you have mentioned that switching the cables make both the monitor
    work so I believe its not the driver issue. I would suggest you to try connecting another cable and check if the issue persists.

    Below is the Microsoft help article on How to connect a second monitor/ Multi monitors.

    Note: The steps for Windows 8/8.1 applies to Windows 10.

    http://windows.microsoft.com/en-US/windows-8/how-connect-multiple-monitors

    If you are facing black screen issue on the second monitor I suggest you to refer to the below thread and follow the steps given:

    Black screen after upgrading to Windows 10

    Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.

    Thank You.
     
    Sangeeta Sarkar, Jan 5, 2020
    #4
Thema:

Both monitors of laptop are black

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