Windows 10: Both of my win10 desktops have HDR and can stream HDR content, but when I select a...

Both of my win10 desktops have HDR and can stream HDR content, but when I select a streaming service that supports this, I only see the HD stream Using google chrome, firefox, and other browsers; services amazon prime video, Disney plus, and Hulu.My internet is 300mbps download and 30mbps upload, both PCs are on with 1GB LAN connection so speed should not be an issue.

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HDR streaming not turning on.

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the concern that the HDR streaming is crashing in your laptop. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the Windows 10 version and Build installed? (Type
  winver in Windows search/Run command)
  
• What is the make and model of the PC?

However, we would like you to update the display/graphics driver to the latest version and also suggest you to refer this article and let us know the status of the issue:

Stream HDR video on Windows 10



We await your response,



Aditya Roy

Microsoft Community – Moderator.

 

about playing hdr content

on windows hd colour setting.

my display capablities is showing

stream hdr videos -yes

use hdr-no

use wcg-no

what is the difference between stream hdr and use hdr?

why my display capablities is showing no sign for use hdr and use wcg

 

HDR Streaming grayed out in windows 10

Hi Mohammed AlJasim,

We determined the issue and found out that your computer specs and graphics card are highly capable of enabling HDR and running a 4K video.

Since you've already tested this on Sony TV and its perfectly working fine, we suggest that you
contact your other TV manufacturer’s support team (which is
BenQ) directly for confirmation if this TV is really capable for
streaming HDR videos in Netflix or not.

To know how to contact them, you can visit this link:
BenQ Support.

Netflix has a feature to auto-detect the capability monitors or TVs if they can stream HDR videos or not.

Please respond to this thread to let me know how the issue progresses. Similarly, if you have more questions, please inform me by replying to this post.